Ok, I've been with *Wanadoo* since around 2001-ish. Everything was fine until Orange took over. I now have a Livebox , and I get absolutley shocking speeds. we currently are paying for 8Mb service. Every couple of weeks or maybe a few onths the Livebox persists in disconnecting itself and then displaying the message "Link Down" on the Livebox page. now the router is connected to and extension cable coming from the main socket downstairs.
Whilst the router was upstairs it had a connection type "T1" or something along those lines, with an attainable download rate of 1200kpb/s. And Download of around 600kps and upload of around 110kps.
I have just now moved the router downstairs along with my PC and screen into the kitchen (I am sat on the floor as I type lol) and the system info has changed, it now looks like this:
ADSL firmware version : A2pBT009c1.d17d
Connection mode : G.DMT
Type : Fast
Noise margin (dB) : 30.0
Attenuation (dB) : 49.0
Attainable download rate (kbps) : 4288
ADSL status : Connected [0]
Downstream Upstream
Rate (kbps) 512 64
The attainable rate has increased dramatically but the downstream/upstream has been dropped.
I have called Orange Customer Support which I presume is in Pakistan (or thereabouts) over recent months and have had them conduct numerous line tests which have all come back OK.
I was wondering if anyone else has experienced the same effects on moving the Livebox so it is directly into the phone socket, and if anyone could tell me about the shocking speeds im getting.
Oh yeah and I'm less than a mile from my exchange.
It is recommended to have your live box connected to your BT master socket with correctly installed filters to improve stability and download speeds.
The mode type fast is what I would expect on a normal line.
4 meg attainable seams reasonable for your attenuation.
Your noise margin seams to have been manipulated to force a lower connection speed. I would normally expect the noise margin to be around the6-10 mark. This may have been done to try to improve stability on your line as you say you were having frequent drop outs. I don't know if this has been adjusted dynamically dependent on monitoring line stability or by customer services. If the former, leaving your livebox permanently connected to your master socket for a while and assuming no faults with your line it should adjust itself to normal and increase your connection speed.
I've now had to move the Router & PC back upstairs due to the obstruction in my kitchen.
These are now the stats:
ADSL firmware version : A2pBT009c1.d17d
Connection mode : T1.413
Type : Fast
Noise margin (dB) : 18.1
Attenuation (dB) : 63.5
Attainable download rate (kbps) : 2144
ADSL status : Connected [0]
Downstream Upstream
Rate (kbps) 512 64
Atm, these are the slowest download speeds ive ever had. My highest I can remember was just over 1mb on speedtest.net
I did call Orange support yday and they said they would be performing line tests (or something like that) within the next 24 hours so do you think this may be the reason for the Downstream/Upstream decline??
Also can you tell if there are any problems with the wiring now that upstairs the Livebox info is different???
There could be a fault on the line or it is just the poor wiring on the extension.
Since moving it upstairs your attenuation has shot up to near the limit of having a stable line, this has 1/2'd your obtainable download speed.
In normal circumstances you should be connecting at close to your obtainable speed.
Is the extension an extension box or an extension lead? Are they of good quality. Are the filters correct on the extension? Leads should not be too long.
The lead should not go where there it is likely to suffer interference.
I think it is your lead that is causing problems.
Though Im a bit wary that your downstream / upstream stayed the same, this can sometimes mean a line capping. Though I think you need a stable connection in your BT master socket for a few days to see if your profile changes before coming to that conclusion.
is the router an obstruction in your kitchen? otherwise you could connect the PC wirelessly to it from upstairs or use a longer Ethernet wire.
Connection mode : T1.413
Type : Fast
Noise margin (dB) : 18.1
Attenuation (dB) : 63.5
Something is happening on your line because of the connection mode designation.
You don't say if this new location is the main BT linebox or an extension.
To test accurately the router MUST be in the main BT linebox and preferably in the test socket if there is one, because this by-passes all other internal cabling.
Also you don't say if you are on Ipstream or LLU, can you post your full downstream and upstream router stats ?
EDIT : Apologies you do say downstairs is the main BT socket, but you need to plug in directly not via an extension lead or best into the test socket.
Yeah I've come to the conclusion that a 10m ethernet cable is going to have to be bought lol. Do you think when the Livebox is moved downstairs and plugged directly into the main socket, I would acheive rates closer to the 4000+kp/s attainable rate??
If so I would be more than happy as I've never had speeds even close to this
Thanks alot
Here are the full stats *WITH THE ROUTER UPSTAIRS ON EXTENSION*
ADSL firmware version : A2pBT009c1.d17d
Connection mode : T1.413
Type : Fast
Noise margin (dB) : 18.8
Attenuation (dB) : 63.5
Attainable download rate (kbps) : 2368
ADSL status : Connected [0]
Downstream Upstream
Rate (kbps) 512 64
WAN IP address : 91.110.36.224
Gateway : 91.110.0.1
Primary DNS server : 193.36.79.101
Secondary DNS server : 193.36.79.100
Connection mode : G.DMT
Type : Fast
Noise margin (dB) : 30.0
Attenuation (dB) : 49.0
Quote:
Connection mode : T1.413
Type : Fast
Noise margin (dB) : 18.8
Attenuation (dB) : 63.5
I can't understand why the Livebox is auto-selecting ANSI T1.413 instead of G.DMT but this might indicate a possible wiring fault between the main BT linebox and the upstairs extension.
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, and I get absolutley shocking speeds. we currently are paying for 8Mb service. Every couple of weeks or maybe a few onths the Livebox persists in disconnecting itself and then displaying the message "Link Down" on the Livebox page. now the router is connected to and extension cable coming from the main socket downstairs.
