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< Livebox Issues? ~ Installation CD not accepting hyphen in username

emjayen

Posted: Mon Aug 18, 2008 9:44 am

Joined: 21 Dec 2007 Posts: 6

Trying to setup Livebox for someone with a hyphen in their username. Livebox installation will not accept it, phoned India, best they could come up with was try again in 3 hours! still will not accept username. Is it possible to change username, I was once told that you can't because it's your account name, is this right? Anyone know of any solution to this, any help much appreciated.

Thanks

OrangeProblems

Posted: Mon Aug 18, 2008 9:44 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Borednow

Posted: Mon Aug 18, 2008 11:25 am

Joined: 13 Aug 2007 Posts: 2049

Best advice I can offer is don't use the installation cd.

Type http://192.168.1.1 into your browser userid+password is admin+admin and configure from there.

the_tech_guy

Posted: Mon Aug 18, 2008 2:05 pm

Joined: 18 Aug 2008 Posts: 38 Location: middlesbrough

bit more detailed for ya

in yur browser type 192.168.1.1

click on "access to the configuration pages"

log in with
username = admin
password = admin

now you should have livebox in big Orange writing

down the left click " my services"

then "internet"

put your username and password in and click submit

jobs a gooden

_________________
Here i am someone who does care about the issues people have i will try and help people

emjayen

Posted: Mon Aug 18, 2008 4:42 pm

Joined: 21 Dec 2007 Posts: 6

Thanks for the replies, will try that out when I next have access to her computer.

OrangeProblems

Posted: Mon Aug 18, 2008 4:42 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

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