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< Livebox Issues? ~ HELP! 2 identical laptops, one livebox

PropriusEmundo

Posted: Fri Aug 08, 2008 10:58 am

Joined: 04 Apr 2008 Posts: 11

Our house has 2 identical laptops, same spec, same make and model.

One livebox.

My laptop can connect wirelessly to the livebox with no problems whatsoever. Mum and dads laptop has major issues!
We can't get online with their laptop, from what my bro-in-law says it like a set of twins fighting for the one place and only one can take it.

Poss a setting issue somewhere?

Orange Technical help? Phoned this morning and the lady from India didnt seem to understand what the problem was, took me through the basic setting up process. Didn't understand that we had two IDENTICAL laptops.

Please help because my parents are getting very frustrated as they cant get connected even when I'm not in and my laptop is switched off! Thanks

OrangeProblems

Posted: Fri Aug 08, 2008 10:58 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Borednow

Posted: Fri Aug 08, 2008 12:57 pm

Joined: 13 Aug 2007 Posts: 2049

PropriusEmundo wrote:

Poss a setting issue somewhere?

Almost certainly, but precisely what only you can detect. I'd go through the config all over again starting from the beginning using http://192.168.1.1

PropriusEmundo

Posted: Sat Aug 09, 2008 1:23 pm

Joined: 04 Apr 2008 Posts: 11

Huh??

Orange technical help say they can't help any further, are they just spinning me a line??

After all businesses, schools with the exact same computers/laptops must be able to connect simultaneously

Please help guys, thanks......in advance

Borednow

Posted: Sat Aug 09, 2008 2:09 pm

Joined: 13 Aug 2007 Posts: 2049

Have done what I suggested ?

OrangeProblems

Posted: Sat Aug 09, 2008 2:09 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

mrt

Posted: Sat Aug 09, 2008 3:41 pm

Joined: 03 Mar 2008 Posts: 12

PropriusEmundo wrote:

Having identical laptops should make no difference at all. Are you remembering to press the pairing button before setting up the second laptop? Usually all that is required is to find the network, then try and connect, whereupon it will ask for the key - press pairing button on Livebox (button 1 ), enter key and press OK, and you should then connect. You only have to do this once for each wireless connection.

Hope this helps,

Kev

Posted: Sat Aug 09, 2008 8:13 pm

Joined: 01 Jan 2007 Posts: 43 Location: Wales

As mentioned in an earlier post, its probably a setting.

I would first retry to make a connection with the Livebox in pairing mode.

If this does not work, I word re-set the wireless device in the laptop that will not connect. This is done by following these steps :-

1. On the PC you need to click 'start', 'run' and type in "services.msc" without quotes.

2. Scroll down to wireless connection and right click it.

3. Click "stop" then "start"

4. Then right Click it again and click 'restart'

5. Close the window.

Then try and re-connect again, making sure the Livebox is in pairing mode by pressing button 1.

Best of luck !!!!

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