I have had problems with freeserve (orange) outgoing emails for months.
Along with my freeserve email account I also have 6 other accounts all attached to domain names I own e.g. www.mydomain.co.uk. On all these account I was using the freeserve outgoing mail server to send email. But suddenly I found I couldn’t send any emails using smtp.freeserve.net (on my freeserve email account and all the others.)
So I upgraded all my domain name’s hosting to a server which had an outgoing mail server... then all was well again... that is until a few days ago. Now I can’t access the outgoing server on any of my domains... so my emails remain in the outbox.
I have two computers connected to the net, a PC and a MAC. The PC can’t send any emails (Freeserve or otherwise) and the MAC can only send using Freeserve (when there's a full moon).
So the problem must be that Orange are blocking my access to these mail servers. I have changed ports (26, 443 etc) but still can’t send. I have tried using the other Orange smtp mail servers (orange.co.uk, orangehome.co.uk, and several others) but still no good, the email are stuck fast in my out box.
This really is getting me down, and I will be moving from this ISP ASAP. I also feel I got tricked into signing up for another year. I had a phone call offering up to 8mb connection speeds and new wireless router. I had been with Freeserves/Orange from day one, so I signed up for another year. But I didn’t get a noticeably better broadband speed (under 2meg) and didn’t receive my new router.
I have posted this here firstly for you to share my pain... secondly for any possible solution... and thirdly in the hope someone from Orange may look in and see how unhappy this long-term customer is with their company’s sharp practice and poor service... that they are now going to remove their patronage at the very earliest opportunity.
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