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< Problems with upgrades to 8Mb ~ Chipping Sodbury exch. reduced since 12am Mon

oldnick

Posted: Wed Aug 13, 2008 7:46 am

Joined: 28 Jan 2007 Posts: 145 Location: North Yate

I was happy surfing at 4.7Mb until exactly 12 midnight monday, then it disconnected and came back at 2.7Mb.
The noise margin and attenuation figures were haywire for a while, but have now settled down to normal.
I've restarted the livebox a few times since then but never get more than 3.7Mb. I tried a speedtouch 330 but still get the same speeds as the LB.
Any thoughts?

OrangeProblems

Posted: Wed Aug 13, 2008 7:46 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Borednow

Posted: Wed Aug 13, 2008 8:18 am

Joined: 13 Aug 2007 Posts: 2049

Check your IP address......is it something like 91.111.1.2 or 91.111.0.1 ?

They resolve to "unallocated-111-0 orangehomedsl" rather than a local pool area.

If you've been ADSL2+'d recently then it's something to do with that change, I think they're still playing around with the servers.

nhyder

Posted: Wed Aug 13, 2008 9:20 am

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

Yes, I've been having the same problem since mid-April which Orange are currently trying to resolve for me.

Today my IP address resolves to :
customerNNNN.pool1.unallocated-111-0.orangehomedsl.co.uk
(I have subbed "NNNN" for the actual numbers)

My connection dropped from 5.8 to 1.9 following the local exchange LLU upgrade to ADSL2+

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

oldnick

Posted: Wed Aug 13, 2008 12:18 pm

Joined: 28 Jan 2007 Posts: 145 Location: North Yate

Nope not tied to IP address range in my case. Currently on 91.108 range and still attainable rate way down at 3379 (used to be 5700's).

OrangeProblems

Posted: Wed Aug 13, 2008 12:18 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

oldnick

Posted: Sat Aug 16, 2008 5:10 pm

Joined: 28 Jan 2007 Posts: 145 Location: North Yate

Attainable download rate now down to 2376! Used to be 5700 or more. What's going on? Anyone an idea?

I'm into an email exchange with Orange now, and as you'd expect they are giving me all the standard scripted s**t.

Nothing has changed my end and I was on-line so see this saga start off on midnight on Monday.

Help!

Borednow

Posted: Sat Aug 16, 2008 5:20 pm

Joined: 13 Aug 2007 Posts: 2049

Has your local exchange been upgraded to ADSL2+ ?

oldnick

Posted: Sun Aug 17, 2008 6:48 am

Joined: 28 Jan 2007 Posts: 145 Location: North Yate

Yes it has been upgraded to ADSL2+, but that that was weeks ago. In fact, for a short while, my speed increased after the upgrade.

All times are GMT

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