Having now migrated away from Orange, and having checked that the account was closed today with Orange staff, having then tested this by logging on to my account, this information now appears:-
Account Retrieval
member centreyour accountsign outrestore intenet accountupgrade to broadbandhelp
why?
retrieve a dormant Pay As You Go account
You'll need to reactivate your Pay As You Go account if it has not been used for 219 days. If you have not used your Pay As You Go account in the last 259 days, it will be deleted and you will need to re-register.
retrieve an active account
If you have an active Pay As You Go account, but have bought a new PC or replaced your PC's hard drive, you'll need to retrieve your account settings before you connect with us.
store lost or incorrectly installed settings
You'll need to restore your connection settings if they have become lost since you've joined.
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Our Pay As You Go service still offers you Internet access from 2p a minute and all call charges will continue to appear on your telephone bill.
For full details of Pay As You Go charges click here You'll need to accept the updated terms & conditions for your service before continuing.
accept new terms & conditions
Please tick this box once you have read and accepted the Terms & Conditions and privacy and cookie policy for this service.
Does this mean I'm now being charged Pay As You Go rates via Orange??? I migrated away successfully nearly a week ago for broadband with another ISP. How do I get rid of this message? Even though Orange verbally tell me my account is closed, how do I know I'm not being charged on their Pay As You Go service? My router is completely configured to my new ISP. I've removed all traces that I can think of from Orange from my computer, but oddly enough, couldn't see it under "Remove Programs"!!! Even so, when I type the Orange web address into Google, then log in, it still lets me, and that is why I'm panicking that Orange are charging me Pay As You Go.
Has anyone else had experience of this, and how will I ever be able to NOT log in to my Orange account (which is what I really want!)? Also, it still allows me to log into emails. Is there any way I can escape all of this?
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
Your email address will still work as long as you keep it active, if you don't use their Pay as you go dial up it will all close after 219 days,(it's just a PAYG dial up that if you use it the call charges would go on your phone bill) if you dont use it in that time your email address will be deleted.
So nothing to worry about.
Enjoy your new ISP Sponge
_________________ ex Freeserve/Wanadoo/Orange Blog
That has put my mind to rest a little. Why is it Orange staff couldn't be so specific upon me asking them? Actually, forget that.....I already know the answer!
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