Orange Problems, EE Problems, T-Mobile Problems - View topic - Speedtouch=fine Belkin Wireless=MTu issues? - Orange Broadband, Orange Email, Orange Mobile Phones, EE Broadband, EE Mobile, EE Problems, www.eeproblems.co.uk

Orange Problems? T-Mobile Problems? EE Problems? Broadband Problems? Email problems? Slow speeds?

OVER 12,000 MEMBERS!

Author

Message

< Problems with your 2Mb connection ~ Speedtouch=fine Belkin Wireless=MTu issues?

annonyed1

Posted: Mon Mar 10, 2008 12:40 pm

Joined: 10 Mar 2008 Posts: 5

All was well until Orange 'migrated my line' whatever that means. They spent the weekend doing it and i was without internet.
I use my belkin wireless router for internet access.
When the internet was back on my router no longer works properly - the speedtouch (emergency back up) does but i need wireless!
I reset my belkin and tried many permutations - even begrudgingly called a foreign state to discuss my technical issues. Eventually i got to the uk call centre where someone said my mtu needed changing and i was to just have a go at changing it.
I tried many possibilities of setting for the mtu but nothing helps. When using the belkin i can only access google and Orange pages.......

Was going to cancel and go to o2 (now Sky) cos they're great but they dont cover my area yet......

Any clues on mtu? i read all kinds of help but nothing seems to work...

OrangeProblems

Posted: Mon Mar 10, 2008 12:40 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Borednow

Posted: Mon Mar 10, 2008 1:09 pm

Joined: 13 Aug 2007 Posts: 2049

First, you need to run the tweaktester and then follow it's recommendations.

http://www.dslreports.com/tweaks

theageofreason

Posted: Mon Mar 10, 2008 1:56 pm

Joined: 03 Mar 2008 Posts: 29

But it's unlikely to be an MTU issue... if you had a broadband connection through the same router before, then you shouldn't need to change anything but your sign in name and password.

If your PC can't connect through the router, try disabling WEP, then opening a command prompt and entering ipconfig/release and after the response, entering ipconfig/renew

That should stop in looking for any old connections and try to pick up an IP wirelessly.

Or you could try phoning Orange technical support lol

Borednow

Posted: Mon Mar 10, 2008 2:02 pm

Joined: 13 Aug 2007 Posts: 2049

theageofreason wrote:

But it's unlikely to be an MTU issue... if you had a broadband connection through the same router before, then you shouldn't need to change anything but your sign in name and password.

When a "migration" to LLU (which is probably what Orange were indicating) has occurred then a change of MTU & RWIN settings will be required in the majority if not all cases. This is the one of the main causes of poor connection/speeds after migration and also for pages not loading.

OrangeProblems

Posted: Mon Mar 10, 2008 2:02 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

annonyed1

Posted: Mon Mar 10, 2008 8:56 pm

Joined: 10 Mar 2008 Posts: 5

Thanks for the reply - my computer is hard wired via a network cable to the router and my laptop is wireless - both have same problems

why would they not let me know about this change in MTU etc..?-

so i should call 'technical support' to ask about this?

Just dont think its worth the effort - or the cost in calling some foreign country

Think perhaps tiscali might be better option as they come with a wireless router - - (i wish o2 (now Sky) would get a move on and take my area!)

annonyed1

Posted: Mon Mar 10, 2008 9:01 pm

Joined: 10 Mar 2008 Posts: 5

Oh and i tried the help section here
-Working out your maximum MTU-
I managed to do the ping test thing and got a value of 1464 which i then added the 28 to as recommended and got 1492 the rec number by Orange which didnt help!!!!!!!

nhyder

Posted: Tue Mar 11, 2008 10:54 am

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

annonyed1 wrote:

But have you run www.dslreports.com/tweaks ? This gives you a lot more data and recommends tweakable settings.

I'm running WinXP, syncing at around 6000 and have :

MTU = 1430 RWIN = 166800.

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

annonyed1

Posted: Tue Mar 11, 2008 9:16 pm

Joined: 10 Mar 2008 Posts: 5

but how can i run a diagnositc if i can access the webpage?
i can only see Orange and google webpages....

Elhana

Posted: Thu Mar 13, 2008 2:11 am

Joined: 11 Apr 2006 Posts: 3394

They don't inform about MTU problems because it's actually fairly uncommon otherwise it'd be fully documented internally and on the help pages.

_________________

All times are GMT

View next topic View previous topic Page 1 of 1 OrangeProblems.co.uk Forum Index ~ Problems with your 2Mb connection

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum