I joined Orange a month ago and from day one I have had a problem with one website, www.whedonesque.com.
It takes around 45 seconds to even start loading. I can open another ten tabs and open ten other sites that load instantly but this site just sits there. Even once you're there clicking any link or trying to post a comment takes 45 seconds every single time. It has never once loaded in less than 40 seconds.
It has no videos, huge images etc. I have never had this problem before and it loads fine from work. I have two other PCs running off my router and they have exactly the same issue. I use Firefox but have tried IE.
I have checked DNS, cleared temp files, checked for viruses and malware.
I have spoken to a very helpful chap at Orange tech support who has called me back many times and tried all sorts of things but to no avail. He has had BT check the line twice.
It's the website, nothing wrong with your connection.
I never ever had this problem with ADSL24 or Talk Talk (my two previous ISPs) and I never have a problem when I'm at work. Only on my Orange connection.
It may be that you have one of the new Orange ip addresses which is not yet recognised by the site you are trying to access? In which case this could be a dns server issue which is not of Orange's making
_________________ The best & most beautiful things in the world cannot be seen or even touched. They must be felt with the heart. Helen Keller
it might sound strange but I would check your MTU settings.
I had a customer on Talk Talk who could access everything apart from facebook. They could sign in, but most of the options you would normally get were missing. I had a look in the router and the mtu was set too low. I changed it back to 1432 Talk Talk reccomend and it worked fine after that.
You can find your optimal mtu setting by using ping
start at 1500 and you will get a message about defragmented packets. do the ping again dropping the number by 10 each time until you get a normal 'reply from' response to the ping. so say 1430 you got the fragmented packet message but 1420 you got reply, then ping 1421,1422 until you find the reply from mtu size number that is right below a fragmented response. Once you have the number say 1421, add 28 to it giving 1449 and that is your optimal MTU size.
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