Hi.
I got a better deal for my constant phoning to Canada with another ISP.
Orange sent me a warning i'd gone over my 1000 min a month deal, strange that coz i'd been doing that for 12 months without warning. And i didnt realize there was a limit ! (do now) !!
I have been with Orange/Wanadoo/Freeserve for about 6 years, and have had my livebox 8MB account for 12 months.
When can i request a MAC code and terminate my contract ?
Thanks.
P.S. If only Orange would work with TalkTalks line rental i wouldnt need to change, but indian guy at Call Centre he say no.
When can i request a MAC code and terminate my contract ?
Anytime you like.
To do so without fee then you may be able to do that already, depends if you went onto a 12 or 18 month contract when you got your livebox.
You could always email or phone them and check when it's due to end.
Thanks Elhana,
After many phonecalls to Orange, they finally told me i could change my
Line rental to TalkTalk and still use Orange Broadband.
All i need to do after my Line Rental is switched, is phone Orange and theyll transfer my Broadband account.
And if they got this wrong after my 12 calls to them ,well I'll just drop O.B and use TalkTalks BB.
Be careful with that, if I remember rightly if you transfer the line to Talk Talk and are in an LLU area of theirs they will transfer the broadband to themselves.
Be careful with that, if I remember rightly if you transfer the line to Talk Talk and are in an LLU area of theirs they will transfer the broadband to themselves.
Hi Elhana
I am not in an LLU area (north cornwall) and have now got confirmation from Orange and TalkTalk that all will be fine between the two , and that all i need to do after the switch is phone Orange. and i'll keep my 8MB.
Quote:
Thank you for your email.
You can change your line rental to Talk Talk and still use Orange
Broadband.
We request you to contact our Broadband Customer Support Team
once you switch your Line Rental to Talk Talk for further assistance.
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