Wow i did it those liars at Orange really dont care about there customers after yet another call to get my speed up BT wholesale said i could not have anything over 500kbps hmmm i thought so checked into it and Orange had me on a IPStream home 500 no a max line they said they put me on in april 2007. Do they think they can lair and give me there bulls%&t
line test crap again as they dont know i sell mobile BB what aload of fool they have working for them. Anyway Ive gone to BT and they did some checks my line goes to 6.5mbps and bare min i would get if busy would be at least 4 mbps thank you BT. Now why could Orange not do this for me?
Is it because they dont want too? Or they have no idea what they are doing they evfen told me they phoned BT to ask them about it while i was on hold then came back saying that 500 kbps is the best speed i can get lol lol lol hmmm liars more like he put me on hold and had a laugh with the other call centre muppets. Here is a list of so called Managers you are most likely to talk to : Ventura esclations call centre, Martin ext 34617, Denise Taylor ext 35013, Tyrone, David Swift, All of which dont have a clue.
My Notes since april 2007 have been asked for and i will be taking it further for gross misconduct and breach of contract, Mis infomation, you name it iam going to take them for it. Everyone with the same problem message me back or if you have talked to those Ventura muppets before.
Hi - I am engaged in exactly the same battle - firstly what is the main telephone number you ring to speak to the people for who you have listed the extension numbers?
Secondly OFCOM will advise you to go through the ADR - Alternate Dispute Resolution mechanism - I have just emailed Orange to get the contact details for their ADR - each ISP is supposed to belong to an ADR - let us see what happens
ADR just means you have to go through the company's complaints procedure first and reach a point where the company issues a deadlock letter, i.e. they have exhausted their complaints procedure without a satisfactory resolution.
They have pated me £10 to post all my notes on my account and i have talked to watchdog and they seem like they want to know more so i will send them my notes and let them see the lies they have been telling me.
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