Joined: 23 Dec 2007Posts: 43Location: Deptford, London
As I posted earlier in several topics about my slow speed problem. Now I just checked my Orange account on their website and clicked on "change speed" just to see what the web would show up. Surprisingly the result is below:
Your current broadband speed is:
2Meg
You can upgrade up to:
3Meg
Upgrade cost:
free
Changing your speed means you'll be starting a new 12 month contract from the date your speed change has completed. We'll email you to confirm the change.
Remember!
Not all phone lines can deliver the speed quoted. But we'll automatically give you the highest speed your line can support - at the same price.
Apparently the system shows that my current speed is 2m, which is a lie!!
It feels like they decrease my speed once the contract is up in order to lock me up in another 12 month contract.
Now I'll only wait to see the result of their "migration plan" next Friday. If I'm still capped at disgustingly slow speed of 1m then I'd say bye bye to Orange! Now choosing between Sky and Be.
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