I have been with Orange (wanadoo, Freeserve etc) since they started with free modem linked connections and have been on Orange Broadband virtually since they offered it. 8Meg connection (laugh). I have never had a download speed greater than 650 Kbps even in the dead of night. Despite questions and complaints they have always stuck to - its your phone line - you are too far from the exchange. Well I have just changed supplier and guess what - consistently over 3Mbps and 4Mbps in the late evening. No-one changed my phone line so is it a miracle (?) or simply Orange with overloaded servers of just crap service?
Incidentally it appears that Orange have no email spam filters and do not plan to instrall them. My email spam since changing ISP has gone down from literally hundreds a day to virtually zero.
Glad to hear you've got a nice fast connection with a real ISP now Grass.
Yet again proof that Orange are full of absolute bull.
They always tell customers lies saying they have a fault on their line, the fastest possible connection is been given to them with Orange etc etc.
I had no end of problems since April 2007 when Orange took over. So my connection kept on droping to 40 kbps going as high as 100 kbps after 108 phone calls to mumbi and up north when i was able to get a uk call centre they sent someone to the exchange which was in Sept 2007. Which make my connection go upto 450 kbps. So i thought as i can only get upto 512 kbps this was the best i can get but so i thought, The problems came back but this time losing all connection and the live box just flashing so in Mid Dec 2007 so again another phone call and this time a BT engineer was made to come out to my house to check the line from exchange to my house. He came on 2nd Jan 2008 he checked the line into the house then the green box then exchange and found the fault. He spent time out at the junction box then came in told me its fixed of course i was please i got my 450 kbps connection back until? He asked me what speed i should have hmmm i said upto 512 kbps IPstream Max, are you sure he said becasue take a look it was tested and could go upto 1.7 mbps But he then told me I WAS BEING CAPPED on a fixed rate 500 kbps.
Has anyone else had this happen? please let me know
Oh BT says they are not and Orange say they are not so who is then?
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