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< Problems with upgrades to 8Mb ~ LLU Major Problems Weston-super-Mare

keithwjones

Posted: Thu Nov 22, 2007 10:40 am

Joined: 12 Jun 2006 Posts: 907 Location: Weston-super-Mare, UK

Posting from a TalkTalk connection.

My connection not working and now getting calls from others in WsM.

Last time this happend it was a DNS issue but I am now using Open DNS.

The Livebox says it is connected but unable to open any internet pages or download email. Also the VOIP phone light has not come on.

Keith

OrangeProblems

Posted: Thu Nov 22, 2007 10:40 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

nhyder

Posted: Thu Nov 22, 2007 12:41 pm

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

North Bristol has been exactly the same. Only managed to get on this 5 mins ago. DMT and router showed connected.

But DMT and Router now showing SNR 17.3, normally 10 - 13 max. Also attenuation has dropped from 39.5 to 38.5

I think it began yesterday, pages were slow loading although speed tests were at 5700/5800..

I changed from OpenDNS to auto and I'm still running with that.

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

keithwjones

Posted: Thu Nov 22, 2007 12:43 pm

Joined: 12 Jun 2006 Posts: 907 Location: Weston-super-Mare, UK

nhyder

Just got back up. It was same last time with North Bristol having problems.

I've still got Open DNS settings.

Keith

nhyder

Posted: Thu Nov 22, 2007 12:45 pm

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

Just logged a speed test 5803 but latency is 146ms !!!!

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

OrangeProblems

Posted: Thu Nov 22, 2007 12:45 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

nhyder

Posted: Thu Nov 22, 2007 12:57 pm

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

SNR has just dropped to 12.3 with attenuation 39.0 and ping at 66ms......almost back to normal !!

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

nhyder

Posted: Thu Nov 22, 2007 2:19 pm

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

Router is now at attenuation 39.0; SNR 11.1.....i.e. normal

I've also noticed during the problem period that DMT was reporting downstream RCO: 66% but now this has improved to 75%.

Wonder what caused this morning's blip ?.....no point in asking Orange, last time I asked why, I got :

"We understand the situation you are facing.
Since all the diagnostic steps have been done we request you to contact
our Technical Support on 0870 010 2462 options 1,5,4,2 to perform a line
test."

Even though I had told them service was back to normal !

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

All times are GMT

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