I have just purchased a mail program that will allow me to send out my web newsletters (in bulk)
It works by sending them via the ISP DNS server rather than through the mail server via smpt. The benefit of this is they do not all get marked as spam as the mail server sees lots of email going out.
The program is simple, it just needs the primary and secondry DNS IP address. I have got this from the Orange site (and also confirmed via calling them.
All I get is a 1004 error - message sending failed. Orange have said the primary and secondry DNS IP I have are correct and their DNS is working fine and should send the mail... Clearly it is not. I have asked if they have the relevant ports op and the guy did not have a clue and just kep saying everything is working OK.
Anyone have any ideas. i have tried 3 different lots of software and get the same failure from them all so clearly it is an issue at Orange's end and one they can't give a t*ss about and aren't going to help.
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
richrich wrote:
Hi,
Already tried that and same issue. Just fails
Do they have some sort of support forum for these issues usually good for troubleshooting and pointing u in the right direction,, its very annoying isnt it and its probably something simple needs adjusting.
_________________ ex Freeserve/Wanadoo/Orange Blog
It's asking for the DNS so it can make direct lookups of the domains and hence servers it's trying to send to, probably not actually send through the DNS server itself. This then means it's acting like a server to send emails, if it's using port 25 then it'll just not work as Orange have a redirect message on there for any other servers but theirs.
Also dynamic IP addresses aren't good for running email servers as many providers just automatically refuse mail from them, it's an easy way to stop spam otherwise any compromised machine could be used to spam like mad.
I have just purchased a mail program that will allow me to send out my web newsletters (in bulk)
It works by sending them via the ISP DNS server rather than through the mail server via smpt. The benefit of this is they do not all get marked as spam as the mail server sees lots of email going out.
???? Eh.
You can't send mail via a DNS server.
A DNS server just resolves the domain names and so on to the IP address associated.
Quote:
The program is simple, it just needs the primary and secondry DNS IP address. I have got this from the Orange site (and also confirmed via calling them.
All I get is a 1004 error - message sending failed. Orange have said the primary and secondry DNS IP I have are correct and their DNS is working fine and should send the mail... Clearly it is not. I have asked if they have the relevant ports op and the guy did not have a clue and just kep saying everything is working OK.
Anyone have any ideas. i have tried 3 different lots of software and get the same failure from them all so clearly it is an issue at Orange's end and one they can't give a t*ss about and aren't going to help.
Anyone got any ideas?
I guess perhaps your program has a built in SMTP engine and requires the DNS lookup to send mail to the relevent mx records for the address being sent.
Unless you sepicify a outgoing SMTP port the program will probably use Port 25 - Orange capture all traffic going on that port and send it via their own smtp port. You will probably need to send it via a different port but after saying that without knowing the specific problem associated with the error you mention its all guesswork.
Your mails may still be marked/blocked/routed as spam by the receiving servers if indeed they get sent but you might also find they get rejected by some if they cannot perform a reverse DNS on your own server.
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