I've just changed to Orange Broadband from Anytime.
I now have two entries in the email mail accounts box.
The wanadoo one works but if I try to use the Orangehome one as default I am repeatedly asked for a password. Is the orangehome the correct one to make default and if so how can I stop it asking for a password?
Servalan
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
Assuming your using Outlook Express, open it go to Tools > Accounts > Mail tab and highlight the account click properties click on the "servers tab under "incoming mail server" if "remember my password" is ticked untick it retype your password retick "remember my password" click "apply" and "ok"
Also make sure in the "Connection" tab that its set to your appropriate connection Router/Livebox = Local area Connection, Modem = ISP Broadband.
_________________ ex Freeserve/Wanadoo/Orange Blog
I've done this but the pop up box still comes up with the correct username and password in asking me to click on OK. But it just keeps coming up.
Could it be something to do with Zone Alarms firewall or AVG antivirus scan?
Servalan
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
Make sure you have your username and password right if they are definately right if they are then, write all the settings down of that account thats on each tab, delete the account restart Outlook Express go back and put the account in a fresh.
_________________ ex Freeserve/Wanadoo/Orange Blog
Tried that still getting this message.
There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.orangehome.co.uk (1)', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR [AUTH] Invalid login/password pair', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
It must be at Oranges end there is posts on here of alternative servers to use im not with Orange for ages so i dont know them if i find the posts ille put the link in this message im sure if one of the others see this they will post the alternative servers to use.
_________________ ex Freeserve/Wanadoo/Orange Blog
I think you'll find the alternatives are for SMTP.
Found this from a Google search :-
Troubleshooting Outlook Express Error 0x800CCC90/91
You may get the following error message:
- There was a problem logging onto your mail server.
-Your UserName was rejected. Account: 'mail.resource24.net', Server: 'pop3.norton.antivirus', Protocol: POP3, Server Response: '-ERR', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90
- Error Number: 0x800CCC91
Solution
This error message is caused by the fact that you have set an anti virus program, in this case Norton AntiVirus, to scan all emails automatically.
Changing the settings within Outlook Express will not solve the issue. You need to go into your Norton Antivirus Control Panel and change the settings there.
_________________ An ex-Orange guinea pig
"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
I know what u mean nhyder most searches do point to Norton as the problem not much else.
I use AVG if anything is wrong with the email plug in the icon usually goes grey in the system tray and constantly warns you.
servalon open up AVG highlight the email scanner click "Properties" then "Properties" on the window that pops up, next window click "Servers" highlight POP3 make sure "Active" is ticked and the port its set to AVG's default for POP3 10110
_________________ ex Freeserve/Wanadoo/Orange Blog
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