France Telecom is 27.4% State-owned.......that says enough doesn't it ?
If BoE stepped in for Northern Rock then I'm zut alors-sure that the French Government will ensure their investment is secure.
But you are correct, nobody knows if the Orange problems are restricted to the UK only or if Orange Broadband is suffering to some extent throughout the world.
From their web site :-
"About Orange
Orange is the key brand of France Telecom, one of the world's leading telecommunications operators. France Telecom serves more than 163 million customers in five continents as of June 30, 2007, of which two thirds are Orange customers. The Group had consolidated sales of 51.7 billion euros in 2006 and 25,9 billion euros for the 1 st semester of 2007. At June 30, 2007 the group had 102.5 million mobile customers and 10.5 million broadband internet (ADSL) customers.
Launched in June 2005, the NExT program (New Experience in Telecommunications) will enable the Group to pursue its transformation as an integrated operator and make France Telecom the benchmark for new telecommunications services in Europe. In 2006, Orange became the Group's single brand for Internet, television and mobile services in the majority of countries where the company operates, and Orange Business Services the banner for services offered to businesses worldwide. France Telecom is the number Three mobile operator and the number one provider of broadband internet services in Europe and one of the world leaders in providing telecommunication services to multinational companies."
Scanning other countries' forums, it does appear that the Orange disease is not confined to the UK and complaints are exactly the same....LLU, economical with the truth, calling back, disconnections, poor customer service.
I wonder how the French & Spanish get on with the Indian call centre !! .....only joking.
Can you imagine the French dealing with anyone other than a French person ?
_________________ An ex-Orange guinea pig
"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."
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.....only joking.
