Well after the LLU exchange I had no internet for nearly a month. After daily calls to tech support (no use) and numerous line checks (i don't think they exist) i said i would cancel as i wasn't happy,
An arrogant man said I had no chance - he said it would be near £300 for me to cancel.
So I asked the man for a complaints number - which nobody else seemed to know, and eventually I spoke to a great guy, who said the problems would get solved within a week.
No luck, so after another week I asked if I could cancel. So he said I could for free, so I did, he gave me a MAC code over the phone aswell. Not only that I am getting all my money back for the months I have been with Orange, and I am being reimbursed £70 for all the useless phone calls to tech support.
There are some brilliant broadband providers and some that are maybe not quite so brilliant. I would suggest having got your MAC from Orange that you pause and take a deep breath before signing up to a new provider. Take time to check out the various providers. You know that you are free of Agent Orange so you don't have to rush things.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
