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< Orange Email Problems ~ Sometimes it does but usually it doesn't

Jon Horridge

Posted: Wed Sep 26, 2007 2:14 pm

Joined: 25 Sep 2007 Posts: 1 Location: Ratley, Oxfordshire, UK

I'm using Mozilla Thunderbird. When I click on "Get Mail" a notice appears on the bottom margin saying "Looking up pop.freeserve.co.uk".
On the same line through a window can be seen green bugs scurrying blindly along their tunnel off to he right. Then in a little dialogue box in the bottom right which slides up into view it says "Auto POP3:connecting to host" or something like that (it hasn't done that for a while and I forget what it was).
Then "An error occured with POP3mail server. Mail server smtp.freeserve.co.uk responded:"
Then "Auto POP3: Connected to 193.252.22.189/188/187/160/140/139/134"
Then "Host connected sending login information"
Then "Sending the password did not succeed. Mail server pop.freeserve.co.uk responded: onnect because authentication to back serve is too long." When it gives up completely. In my frutration I may have changed a setting in error somewhere.

Just lately it only gets as far as Looking up pop.freeserve.co.uk.

Can anyone give me a clue. Maybe Oranges?

OrangeProblems

Posted: Wed Sep 26, 2007 2:14 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Elhana

Posted: Fri Sep 28, 2007 1:55 am

Joined: 11 Apr 2006 Posts: 3394

Sounds like you have an anti-virus program scanning your emails, possibly delaying responses enough to cause problems. AVG by any chance?

_________________

catj

Posted: Fri Sep 28, 2007 9:26 am

Joined: 16 Sep 2007 Posts: 63 Location: UK

When the AVG email scanner gets updated, the changed program has to be re-authenticated with the firewall as a valid program.

I have had that fool a number of people over the last few years.

All times are GMT

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