If you want to keep a routine check of your broadband usage then try this website:- http://www.metal-machine.de/re...aderror/. I've had this on my taskbar ever since Orange said I was exceeding my monthly download, and it helps you to eliminate the sites that raise your download threshhold, like webcams, I find it essential.
I also want help with this, I have downloaded a very useful program which monitors and alerts me when I get near my 2GB's.
However I need to know when the month starts and ends? Is it just 2gb for july, 2b for august or is it 2gb from my billing date? How do Orange regulate it?
On the online billing form the date I select is the 16th, presumably my billing date, does that mean the "month" is from the 16th to the 16th?
They don't charge and generally they don't immediately cut you off.
Normal process is to warn you first if your average usage is over the limit. A second time usually means they terminate your account with 30 days notice.
Thanks, Elhana, for your reply. It seems a bit drastic to me - they give you no way of measuring your usage and then hit you hard if you exceed their (not very generous) allowance. It does not seem to make commercial sense. If a customer overuses your services, surely it would be better to charge him more than to kick him out !
And thank you Steve. I shall install NetMeter pronto !
Say if they charged £1 per gig over 100. Some accounts would get a sudden £400+ charge.
What if your son/daughter/other random family member had installed some P2P software that consumed your bandwidth and you didn't notice?
You were using a special offer PC World cheap router and so was half the neighbourhood because you forgot to setup secutiry on it?
They've reserved the right to charge for overuse in the T&C's from what I've read but never used it. Although it's not great at least they provide a MAC code and you can change ISP without worrying about the remaining contract. So it's not like it's just turned off and you're stuck waiting for the line to clear and then for another ISP to provision it.
I can well understand the need for an ISP to disconnect if there should be serious abuse as you describe.
However, what concerns me as a new user, is the possibility that I could be disconnected at short notice merely because I have ‘drifted’ over a 2 gig allowance when there appears to be no authorised way to measure my usage. I shall install Netmeter and hope that I stay out of trouble !
Well if that happened you should get 30 days notice and the MAC code so you should easily be able to take a couple of weeks deciding before moving ISP.
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