Hello,
I have my personal email using a pop3 account which is separate from Orange, and using Orange Broadband. I want to send email from my private account. However if i set my SMTP settings to Orange i cannot then send email, although i can receive. Are there any specific settings i need to setup for this to work?
Thanks,
Tim
Hello,
I have my personal email using a pop3 account which is separate from Orange, and using Orange Broadband. I want to send email from my private account. However if i set my SMTP settings to Orange i cannot then send email, although i can receive. Are there any specific settings i need to setup for this to work?
Thanks,
Tim
Hi Tim
Your problem is, that as an anti-spam measure, Orange block traffic out of their network on the SMTP port (port 25). Im other words, you are almost forced to use their server for outgoing e-mail.
However there are various solutions to this, depending on your personal hosting provider. You may find information on this on your hosting provider's help pages.
In my case, using UK-Cheapest, the solution is to set your e-mail software to send mail to be sent from your personal account on port 26.
There are also 2 ports used for encrypted SMTP. These are 465 and 587. You may be able to use one of these with your personal e-mail host.
The following is from googlemail (gmail)
Quote:
# Configure your client to match the settings below:
Incoming Mail (POP3) Server - requires SSL: pop.gmail.com
Use SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587
Account Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your email address (username@gmail.com or username@your_domain.com)
Password: your Gmail password
Unless you're using recent mode to download mail to multiple clients, make sure you've opted not to leave messages on the server. Your Gmail settings determine whether or not messages stay on the server, so this setting in your client won't affect how Gmail handles your mail.
Please note that if your client does not support SMTP authentication, you won't be able to send mail through your client using your Gmail address.
Also, if you're having trouble sending mail but you've confirmed that encyrption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.
You will have to find out what your own hosting provider supports, but you may find by trial & error that they support one or other of the 2 secure SMTP ports above.
remove the @fs from your username in the email program - the @fs is your domain name for logging onto the internet and is not needed by the email program
_________________ The best & most beautiful things in the world cannot be seen or even touched. They must be felt with the heart. Helen Keller
Thanks for the reply, I've removed the @fs from the username in the outgoing server but I'm afraid it still won't work. (tried it on ports 25 & 26)
Any further thoughts?
Cheers
Tim
EDIT - just been on to Orange support for another issue and decided to ask about this. Their resolution was to delete the mailbox, create a new one and ........nothing, still couldn't send so they suggest I contact microsoft as it's obviously an outlook issue! When I suggested to their techie that it probably wasn't an outlook issue but an Orange one as it worked fine with my other ISP he got a bit snotty and we agreed to end the call!
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