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< Problems with upgrades to 8Mb ~ 8 meg upgrade issue

galp99

Posted: Tue Jun 13, 2006 1:45 pm

Joined: 13 Jun 2006 Posts: 1

Hi,

I was scheduled for an upgrade from 1mb to the 8mb srvice last Thursday. According to Wanadoo there would be 30 minutes downtime. Rather than 30 minutes it's been 5 days an ccounting.

Multiple calls to customer service and technical support have provided no update. A guy actually put the phone down on me today when I said I wanted to cancel my account Mad

I don't seem to be able to escalate this within Wanadoo. Not having ADSL is a major problem for me so is there anything I can do?

Thanks,

OrangeProblems

Posted: Tue Jun 13, 2006 1:45 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

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