Let me start by saying hi to everyone. The comment below contains stong lang. And bad spelling. I really carnt be bothered if it dosnt read corrent as you will find out why soon haha. Yesm, this is the short.
Now... I have been a happy member with wanadoo sice 2004 - orange. Since Orange came took over the problems started. I'm cutting this very short. I'm happy on 8mb and boom. 1mb again max. Which i can cope with.. but then 700kb/s download. Rings Orange 300000 million f*cking times. ohhhhhhhhh Its not our fault let me do lineeeee test *YAY* Its all down yourrrrrrr side mr! Lets go and check the cables.. NO STOP RIGHT THERE THIS IS YOUR FAULT YOU F*UCKING ARSEHOLES YOU TWA* FUC*KING AH I HATE YOU. So then rings back for the line test results and oh its MY problem F*CK YOU!!!!!!!! ITS NOT ME f**** AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!. Then i lost it just like above. And then they trancefare me to someone higher. Oh we are sooooo sorry its our fault there is a problem down here we can see it now.. AND? YOU JUST GOING TO F*UCKING LOOK AT IT THEN EH?. We will fix it... BLAH P*SS OFF. Then im now on a new contract (they tricked me) livebox sh*it. so now im on 500kb/s WOW IM P*SSED. I find this fourm. i read about the luu whatever. Then i see people in my postion i was like oh my god, someone else who understands my pain! then i saw like 5000 topics. So i read alot of these topics and then just now, ask for my code to switch.. i heard they try give you bull***t so i was in a mood anyway so i took no prisioners. Code now. Why is that? Im swtiching. Why? (Now i did say all this) Because the service is s**t. ohh ok let me put you on hold. YAY!. 5 mins later... Hello mr.* you do know there is a fee right? Yes? this is the rip of line correct? well it will be £97. WTF £97? IM PAYING £18 FOR 500KB/S AND YOU WANT £100? >>(GET FU*KED)<< Dint say that. I go this is bull***t. Well urm i can cut it too £9. Hum.. can i do that then cancel later and only pay £9 each month? no its a new 12 month do you want it. No i do not get lost. I hung up. I ring back.. Hello! how can i help you! (Asian of great) HIYA! Blah blah. THE T*WAT HUNG UP ON ME!. I RANG BACK WOW TOO pi**ed TO CARE. HELLO IM REALLY pi**ed OFF I RANG 3 TIMES THE 2ND TIME YOUR WORKER GUY HUNG UP ON ME SORT MY FU*CKING PROBLEMS OUT RIGHT NOW. oh im so sorry. I see your angry. ANGRY? I HAVNT HAD ANYSLEEP AND ITS 11AM + THIS. Mate im on the edge. Im so sorry. Can i get your name pass blah blah. In the end. ANOTHER FUC*ING LINE TEST!!!!!!!!!!! AH!!!!!!!!!!!!!! GOD PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!! I F*UCKING HATE YOU Orange!!!!!! . Looks like im waiting till 2008 till i change unless i just pay it. T*ATS!
More: One guy said "you line can only have 1mb max no matter if you change" WTF? i have been on 8mb with wanadoo? No its 1mb sir. NO OMG STFU. Well i dont no let me put you on hold. %$£^$%*$^. I'll stop before i get banned from this fourm lol.
I also asked about this luu thing oh we are having problems with it like everyone else. like who? Talk Talk. *I laughed* Well you and Talk Talk are voted the top 2 worst providers/help center on watchdog.
You don't have to put up with their rubbish excuse for a service.
Get your MAC code and leave - simple.
Even if you are ina contract they have to give you it by law.
Any money owed you fight out as the y broke the contract by not providing.
You sound just like me a year ago!
Yeah they are a bunch of lying b@st@rds at Orange, They tried the Livebox line with Me - I told them not to send one as I already had 2 routers and a modem, all working elsewhere, and all telling me exactly the same thing (No ADSL line) ...they sent it anyway With the 'new contract' ..and it didn't work, so the Livebox was binned, along with the contract.
They still gave me the runaround, a couple of complaints to ISPA, 3 fake MACs later I cancelled - and told them to get off my line - the ONLY thing they did in any timely fashion.
Other people on this forum have complained to the Orange Europe CEO directly via email, and got their contracts terminated. Might want to tame down your Email a bit tho'
Good Luck!
Line tests... i got the results today. "We have a problem" ok what is it "Well we will send it now to the higher team" Whats the promblem tho? "Well we will send it now" Can you send me a copy too please? "No, its against the policy" this is a joke.. "well im sending it now" Can i speak to your superviser" hold the line.. (40mins) not joking. "hello good morning" Not really "im sorry sir" look why carnt you tell me excatly what you see on the results? "Trust me sir it will be sorted im sending it now.." If you say that one more time im going to go f**** mad ok? "ok we are urm ok sir. please ring back in two days"
Now i even tryed too install my Speedtouch but still 600kb/s f**** THIS s**t
...look why carnt you tell me excatly what you see on the results?
The majority of the time the system doesn't give any details of what problems it found. The only time it does is when a technician or engineer adds a reply and mentions them, usually when it's something specific or a timeframe is involved for it to be looked at.
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Let me start by saying hi to everyone. The comment below contains stong lang. And bad spelling. I really carnt be bothered if it dosnt read corrent as you will find out why soon haha. Yesm, this is the short.
. Looks like im waiting till 2008 till i change unless i just pay it. T*ATS!
f**** THIS s**t
