I started with Orange yesterday and now I can't send emails using another company within Windows Mail on Vista.
I can receive with no problems, but when I try to send it comes up with
"An unknown error has occurred. Subject 'Fw: [SPAM?] eBay Unpaid Item Reminder for Item #260124531384', Account: 'mail.violetmount.com', Server: 'mail.violetmount.com', Protocol: SMTP, Server Response: '554 Please check your SMTP server is set to smtp.orange.co.uk. Further help is available at http://help.orange.co.uk/sessi...nId=kb4473', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F"
I want nothing to do with Orange for email, but for some reason it's saying I should use Orange's SMTP server. I haven't changed any settings and everything is sound in the Accounts settings.
You must either use Orange's SMTP server to send email or use an alternate port for the connection to your mail supplier, providing they allow an alternate port than 25 for the connection.
Blocking port 25 to everything but their own servers is a relatively common anti-spam technique used by ISPs.
I had the same problems sending emails to my clients . Any carbon copies over say five in number got rejected I now use these people www.authsmtp.com/ for my outgoing mail server
Elhana wrote:
You must either use Orange's SMTP server to send email or use an alternate port for the connection to your mail supplier, providing they allow an alternate port than 25 for the connection.
Blocking port 25 to everything but their own servers is a relatively common anti-spam technique used by ISPs.
You must either use Orange's SMTP server to send email or use an alternate port for the connection to your mail supplier, providing they allow an alternate port than 25 for the connection.
Blocking port 25 to everything but their own servers is a relatively common anti-spam technique used by ISPs.
Is this really that common? I have no feel for how large/small any given ISP is, but I would think BT Yahoo are fairly large, and they do not constrain their customers in this way. Perhaps it is common amongst the also-ran cheap, cheerful (they make me laugh AT them) and less professional ISP's (Orange included).
Any email administrator worth their salt will secure their own mail gateway, or will face black holing, deservedly, and there are plenty of other means such as SPF and DNS block lists that can be used to prevent spam. So, why do Orange feel it necessary to try and help out. They should concentrate on providing a decent basic service first, and if they ever manage that, move on to improving security.
I don't think I am being cynical, perhaps Orange want to try and sell people a "Business" solution, but after this debacle, I wouldn't trust them with the tea making. When enough people have complained and/or left Orange, they will either close down or change their minds on this, until then I suspect they won't care either way.
I had the same problems sending emails to my clients . Any carbon copies over say five in number got rejected I now use these people www.authsmtp.com/ for my outgoing mail server
Possibly slightly off-topic but the failure of the email after 5 copies rings a slight bell with me.
When I used Norton Antivirus 3 or 4 years back, I noticed that it scanned outgoing mail in batches of 5 and this sometimes gave rise to a timing problem with the outgoing mail server (not Orange) causing any copies in excess of 5 to be left in the outbox.
Further send/receives would get rid of them in batches of 5.
This was easily solved by stopping the scanning of outgoing mail which is not a great risk if all input to the PC has been scanned for viruses and spyware/malware.
Just a thought, as these issues are often combinations of problems.
I've mentioned before but port 25 blocking is a recommendation from Spamcop along with other anti spam organisations.
Usually it's in response to the network being abused by spammers.
There were quite a few blockings last year by spamcop and other blacklists so it's likely to be a response to that in order to prevent being blacklisted again.
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