If your tinternet goes off and you have flashing lights on your livebox, demand a line test from them nice english people in india, i got fed up with the silly tests they but you on, as i know the computer works fine as i used free wireless from someone near me, so if they try to mke you do tests tell them no please do a line test, i did and it was working within 2 days and even had a english person ring me up to ask if it was working
If your tinternet goes off and you have flashing lights on your livebox, demand a line test from them nice english people in india, i got fed up with the silly tests they but you on, as i know the computer works fine as i used free wireless from someone near me, so if they try to mke you do tests tell them no please do a line test, i did and it was working within 2 days and even had a english person ring me up to ask if it was working
Absolute rubbish I'm afraid.
I had a rapid flashing @ light and I demanded a line test on July 4th and I'm still not connected. They even downgraded my line speed from 4 to 1 meg.....cheeky b@stards.
I had a rapid flashing @ light and I demanded a line test on July 4th and I'm still not connected. They even downgraded my line speed from 4 to 1 meg.....cheeky b@stards.
....which is sometimes done as part of a line test, fault diagnostics and fixes. While it may not have helped it is part of the process to correct that sort of problem.
....which is sometimes done as part of a line test, fault diagnostics and fixes. While it may not have helped it is part of the process to correct that sort of problem.
Thanks, and I could put up with a line downgrade if it fixed my connection problem but it hasn't. Any ideas as to what they can try next? It's been 2 weeks now and I'm getting a little fed up with the BB support desk keep saying it will be fixed in 24 hours, 48 hours, 3 working days, 5 working days etc etc etc. It wouldn't be so bad if they said it will take 4-6 weeks to fix instead of them keep fobbing me off with their false promises.
Other fixes and stuff is done behind the scenes so I don't know specifically what they are. All timeframes are for possible fixes or updates which they shouldn't guarantee as there's no way of being sure it will be fixed unless there's a very specific note on the system with further details. That usually comes from where they have to do physical work at the exchange or on the line itself which can't be done immediately and has to be arranged. Again no guarantee but it's more likely to fix a problem when they specifically identify something like that.
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