I've had a Livebox for ages, broadband works fine. The quality of the voice line seems to have deteriorated (never been great) with people at the other end often saying "pardon" all the time! It is a much fainter volume than my BT line and there is a distinct crackling in the background.
Using Livebox to make phone calls uses voice over internet protocol (VOIP), and when Skype first launched this as a merans of making free calls to anyone using Skype on their PC this was a real bonus. However, the quality of VOIP can never be as good as a BT line as the signal is carried over the broadband connection and not down a pair of copper wires. You may find that changing the phone you use with your Livebox may make a difference, see other posts on this subject.
However, the quality of VOIP can never be as good as a BT line as the signal is carried over the broadband connection and not down a pair of copper wires.
Actually that's not true. You can stream a much higher quality audio signal over broadband that a phone can carry. Remember phones have been around a long long time and the system hasn't changed an awful lot over that time.
Also Orange in france has an additional phone system that connects to the livebox and uses a high definition audio system, producing a technically better sound than a normal phone.
I have used Skype for the past 2 years, and having recently signed up to Orange Talk, I now use the Livebox for outgoing calls, and the quality over VOIP is never as good as a standard BT line. So I'm sorry Elhana, we will agree to disagree on that one. Obvioulsy I can't comment on what happens in France.
The quality of the talk service does seem to vary. Some find it like a normal phone line, indistinguishable from the BT line, and others get all sorts of effects.
I didn't mean the Talk service in particular is better, AFAIK it's equal in quality to a phone line at best, more that there are ones that are better. Your original comment read as if any VOIP system running over ADSL could never better a standard phone line's quality which isn't true. Few services bother to go to better quality when a real phone line is involved as a lot of any quality gain will be lost on most normal phones.
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