A few evenings ago a guy called Gary from Orange rang (yes they can actually ring you - sometimes) to follow up on our slow speeds, telling us that engineers had just finished working on the line and had found and addressed a "cabling issue" and how was our connection. Pity we seemed to have the lost connection.
To be fair he was friendly, genuinely in total agreement with everying I said, and, unusually seemed to know his stuff. We ran some tests together to no avail. He went away to chase up the engineers, promising to "keep me in the loop". Still waiting so looks like another "unbundled loop" Connection came back later that evening at the usual slow apparently capped speed.
Anyway during our conversation in what at the time was a throwaway line, I'm sure he said that there were some major changes being implemented around, I think, the 15th June and I'd notice the difference. As you can tell I'm a bit vague about what he did say and I don't want to start a wild goose chase, but is anyone aware of any changes due around now, or was he perhaps just referring to work scheduled on our Reading South exchange?
_________________ Was with "Orange" since pre-broadband Freeserve dial-up days; Loyalty or Stupidity?
Migrated to Be August 2007
Yes, 15 June has been mentioned a couple of times. Just done a search but can't seem to find anything.
I'm sure a post confirmed network upgrade work should be completed by 15th and service level would improve.
"Well there seem to be some big network upgrades coming in over the next couple of weeks which should help with the speed problems. Could be you got caught up in the upgrade, so hopefully it'll change soon."
Hopefully this "upgrade" will sort out all the disconnections and slow speeds, although if they are "upgrading" i bet we get a lot of slow speeds / downtime tomorrow (15th)
Yup, I've been told the same thing - supposedly a major network revamp due on/around the 15th June.
Now whether this amounts to a whole load of bivine excrement has yet to be seen (is anyone actually holding their breath yet, or just resigned to the same old brotosaurus's nadgers?!?)
I've been told via "Escalations" (or should that be excremations?) that Orange have grossly underestimated their bandwidth requirements (no sheeet Sherlock!), and have had to throttle the majority of exchanges or risk a network collapse (nice to see a technological company effing up on a monumental scale - kinda fills you with warmth and confidence doesn't it)
So, I've the beers on ice, the bunting out, invited a few friends around to anticipation or Oranges UBER upgrade.
Anyone fancy popping over to join in the festivities?
We could all them mossy over to St Albans for the ritual "Customer Services Employee of the Month" burning.
Sounds like as good a plan as any Orange could come up with.
Last Wednesday my speed dropped from 5500+ to <500 during the day then late evening shot back up to 5500+.
So unless there is some "global" re-plumb to complete the upgrade, I'm not expecting any change in service now. Unless of course, all the changes to settings that I've made are incompatible if they do re-plumb the new service specification.
A few evenings ago a guy called Gary from Orange rang (yes they can actually ring you - sometimes) to follow up on our slow speeds, telling us that engineers had just finished working on the line and had found and addressed a "cabling issue" and how was our connection. Pity we seemed to have the lost connection.
To be fair he was friendly, genuinely in total agreement with everying I said, and, unusually seemed to know his stuff. We ran some tests together to no avail. He went away to chase up the engineers, promising to "keep me in the loop". Still waiting so looks like another "unbundled loop" Connection came back later that evening at the usual slow apparently capped speed.
Anyway during our conversation in what at the time was a throwaway line, I'm sure he said that there were some major changes being implemented around, I think, the 15th June and I'd notice the difference. As you can tell I'm a bit vague about what he did say and I don't want to start a wild goose chase, but is anyone aware of any changes due around now, or was he perhaps just referring to work scheduled on our Reading South exchange?
I too have had massive speed problems and after e-mail CEO have had a new Livebox sent, made no difference, this week informed that by close of business on 15th, tomorrow, exchanges will have been upgraded due to speed problems and all should be better if not solved. I was told this was why London area had an extended outage earlier this month.
I am due a phone call tomorrow evening, lets see if I can report better than 0.5 on an up to 8meg package. At l;east I have been given 2 months free and option still open to cancel if not fixed!!!
Last Wednesday my speed dropped from 5500+ to <500 during the day then late evening shot back up to 5500+.
So unless there is some "global" re-plumb to complete the upgrade, I'm not expecting any change in service now. Unless of course, all the changes to settings that I've made are incompatible if they do re-plumb the new service specification.
Thats what i was thinking, after i had my night of less than dial up speeds and disconnections its now back to how it was, no better, no worse, so it was a pointless bit of downtime really, and im still getting loads of disconnections so their "upgrade" was a total waste of time, if they actually updated anything at all that is..
it was a pointless bit of downtime really, and im still getting loads of disconnections so their "upgrade" was a total waste of time, if they actually updated anything at all that is..
Which is why I am concerned there'll be a centralised "global" switchover initiated from some server in the depths of France.......aaaagggghhhhh!!!!
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