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< Orange Email Problems ~ fsmail log on problems

shunty

Posted: Tue Sep 18, 2007 9:51 pm

Joined: 18 Sep 2007 Posts: 1

For some reason for about a week now when I try to access my fsmail account I get the message "It seems that your browser does not accept cookies. Please go to Orange Help for help on activating them."
If I change the cookie settings it makes no difference but if I disable my virus checker Norton it occassionally starts working again.
Does anyone else get this or know whats going on?

OrangeProblems

Posted: Tue Sep 18, 2007 9:51 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

catj

Posted: Wed Sep 19, 2007 1:11 pm

Joined: 16 Sep 2007 Posts: 63 Location: UK

Norton blocks some cookies and other tracking information from being sent to your computer, or in your reply back to the site.

This breaks the functionality for those sites. You need to set up some sort of exception rule somewhere inside the Norton options.

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