We are currently experiencing issues with outbound emails. We have been targeted by spammers using our service, which in turn has meant other ISPs have taken measures to block mail sent by Tiscali. This is not affecting all delivery addresses. Some mail continues to be delivered as normal. However some mail is being blocked by the receiving email servers.
Our engineers are taking urgent actions to block spammers abusing our email service. New hardware is being installed and spam filters are being updated. This work will be complete today. It is likely to take 7-10 days for these changes to take effect across receiving email providers. During this period, customers will still find some sent emails delayed.
We will continue to provide updates on the Service Status page and also within Forums as normal service is resumed.
If you are not sure that your important mail is being received, we suggest that you temporarily use an alternative free email service.
We apologise for any inconvenience this may cause.
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