Having had no internet from Orange for over a month, and no end to the "promises" to fix the problem, I requested my MAC code about a week ago. Armed with it this morning I have tried to change ISPs (BT, Sky, waitrose, you name it ive tried it) however all have come back saying that I have incompatible equipment on my line and I need to get Orange to remove it. When I talk to Orange they do not seem to know what I am talking about, and I am loathed to have to go via the cancellation route as i am told it takes 30 days to do so. My flatmate requires teh internet for work, so as you can understand this has been extremly stressful for all of us. Can anyone help at all?
I have just spoken to Be and they told me that I would not lose service (well about 2 hours) and it would be no problem at all ? I just need my MAC code. Phone number is 08082348570, I have included this as if you are like me you spend more time with no internet access than you do with it !!....
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