I applied to the broadband service (unlimited broadband with my mobile) in February ; the line has been activated from the 6th of March, and since then I haven't got the service. Several line tests have been done, and so far the line is still faulty.
After about two months with no service, and constant calls to the technical support (about every two days) could you tell me what to do ? I've been told that I'm with them for twelve months and can't leave before, unless I paid a cancelation fee.
I applied to the broadband service (unlimited broadband with my mobile) in February ; the line has been activated from the 6th of March, and since then I haven't got the service. Several line tests have been done, and so far the line is still faulty.
After about two months with no service, and constant calls to the technical support (about every two days) could you tell me what to do ? I've been told that I'm with them for twelve months and can't leave before, unless I paid a cancelation fee.
Any suggestion is welcome,
OldMaster.
if they havent provided you with the service, then they have broken their contract.
threaten them with court action.
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
oldmaster wrote:
Thanks. I'm going to ask my MAC code and migrate to another provider. Any suggestions ?
Check out these sites DSLZone UK ISP ratings and and Thinbroadband lots of info and will enlighten you on certain ISP's to avoid, and the good ones with 1 month contracts and free support etc.
Good Luck
Regards
_________________ ex Freeserve/Wanadoo/Orange Blog
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
