For Telephone Number *********** on Exchange READING TILEHURST
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a line rate up to 1Mbps. However due to the length of your line the 1Mbps service may require an engineer visit who will, where possible, supply the broadband service.
Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 3Mbps or greater.
I am a bit concerned about the bit that says "However due to the length of your line the 1Mbps service may require an engineer visit ".
I've e-mailed and phoned Orange, and been passed round between different departments, and they've told me that my line is unable to support more then 0.5 Mbps. I've also been that BT only allow faster speeds for their own customers - which I'm sure is not true, and would be illegal.
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
Quote:
I've e-mailed and phoned Orange, and been passed round between different departments, and they've told me that my line is unable to support more then 0.5 Mbps. I've also been that BT only allow faster speeds for their own customers - which I'm sure is not true, and would be illegal.
They are lieing as usual that response from Orange just sums up what kind of crap company they are,whoever trains their staff should be sacked.
_________________ ex Freeserve/Wanadoo/Orange Blog
It seems from your upload speed you are on LLU. Alot of Orange users have speed problems ranging from 0.5mb to 2.7mb on LLU. Look at the many other posts on this forum.
As glenhill2409 says the maximum speed you will get with Orange LLU is 2.7.
You are one of many stuck on 608 - Orange have obviously do something to stop it going above this speed. This has been going on for many months but Orange do not appear to be able to sort it out. Basically you are capped at 608.
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