Well, I have finally got a MAC code ordered. The CS representative did everything she could to stop me from going, as far as offering me a £10 discount and looking into my problems personally! WOWWWW! How could I refuse?
After months of back and forths with them I have finally called it a day. They are absolutely useless.
The CS rep asked what the result of my tech call that was supposed to happen last week was? The result is that they NEVER called me back and that really was the final nail in the coffin. She said you do realise you have to pay 350 to end your contract. I said I had no problem with that (I do actually) but I will do anything to get away from this two bit company.
It is a shame because I have had the same email address for about 5 years, from Freeserve right up until Orange ruined the service.
I will kepp you informed as to when I get the code, if I do. She said it should take upto 5 days.
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
As long as you regularly use that email address it will stay open personally after i left i just didn't bother it was choc-a-bloc with thousands of spam emails a week and i mean thousands, it was less bother giving out my new email address than sifting through all the spam in my inbox.
_________________ ex Freeserve/Wanadoo/Orange Blog
Joined: 13 Aug 2006Posts: 1689Location: Marylebone Central London
I am with Be* cant fault them CS is ok and they actually know what they are talking about connection is ADSL+2 very fast they have their own forum in the member centre where the staff monitor also for queries etc they provide u with a wireless router either a SpeedTouch 718 or 780 but you can use your own, the 24 meg un limited package is minimum 3 month contract £24 pm.
Regards
_________________ ex Freeserve/Wanadoo/Orange Blog
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