Joined: 10 Aug 2006Posts: 47Location: Hampshire, UK
Hi,
Went round to a friends house to sort out setting up his livebox etc yesterday.
To give a summary of the sockets in the house:
There are Three phone sockets, the main one downstairs has the standard plug which Sky runs from, but also has another line hardwired running from it to another room. The other two are standard.
We only had two micro filters so put one into the main socket, and plugged the Sky into the phone bit and livebox into other and placed another one into another downstairs socket. So didn't have a microfilter attached to socket upstairs.
Set up livebox absolutely fine, connecting through ethernet cable, but the speed was really random,
After that it was fine, just seemed really random why it would do that.
From some reading I have done I was a bit concerned with the Attenuation level, should I be? Wondering if the wiring in his house is a bit messed up, (maybe the hardwired one on the main socket?) or if not having enough microfilters could effect that?
The phone line has interference on it as well, on all phones including ones that are coming from microfiltered sockets.
Joined: 10 Aug 2006Posts: 47Location: Hampshire, UK
Thank you for help,
The line has been active for quite some time but the setup has never been done, does the 10 day training bit start from when you first use it or from activation date? I presumed activation date.
Joined: 10 Aug 2006Posts: 47Location: Hampshire, UK
Thanks for that,
sorry this may sound dense, but who do I ask to reset profile? Orange or BT?
(going on basis that I don't know what reseting profile is! lol)
I searched for their landline and postcode on samknows and it couldn't find them so think there's issues there or far away from exchange etc.
I looked on the websites that you pointed out and looks helpful so ta for that, think there may be issues with the hardwired extension running to a socket upstairs, although it seems a little unclear as to whether you need the livebox to run off the hardwired socket or the original. The diagram shows it running off the hardwired one, but then again I'm sure they can't be drawing pictures of every single combination!
I think its complicated by the Sky and phone running out of same socket plus hardwired extension.
Joined: 10 Aug 2006Posts: 47Location: Hampshire, UK
Just found out that after I left he pulled out broadband to put Sky back in (as pulled it out temporarily), then later swapped it over again putting broadband back in and then it went back to being really slow again.
Sorry last question! Because of the Sky stuff, and positioning of power cables and not being wireless, is it ok to have:
The line has been active for quite some time but the setup has never been done, does the 10 day training bit start from when you first use it or from activation date? I presumed activation date.
The 10 day period should start from the first connection not the activation date, otherwise there's no way for the system to set the MSR and FTR rates.
As mentioned the attenuation suggests you have a long line. It would probably be best to try and remove Sky and everything else from the equation after the 10 days are up. Try the livebox into the main socket, the test socket by removing the lower half if possible as that should rule out your wiring.
Joined: 10 Aug 2006Posts: 47Location: Hampshire, UK
Thanks Elhana,
I think something that hasn't helped is that the livebox has been attached then taken off a number of times which probably hasn't helped matters, I'll get him to keep on on for 10 days and see what happens then.
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