Hi, how long in general have people had to wait for their broadband to be activated by Orange? I ordered my ADSL last Monday and it's still not on, I know it could take up to 15 days.
Also how will I know when it is on, will the @ light stop flashing and go steady?
Thx for that, I'm still not connected , can't believe it takes this long to be honest, surely it's just the flick of a switch somewhere or pushing a button on a computer.
It's actually a physical connection made from your line to the ADSL equipment at the exchange which requires an engineer to do it. You could try putting your number in a couple of the ADSL checkers and see what it says, I think the DSLZoneUK one gives info on line orders etc.
listen you are barking up the wrong tree go and read my earlier post 25 steps to getting conected when you say Orange you mean the poor girl or boy you were talking too listen they dont care they are just doing a job to get paid like you all do, i do a similar product to broadband and order through BT wholesale etc now even my most straight foward connection has never been done within 6weeeks and this is a BT product i am fitting when we get a problem we have to follow a set fault reporting system i speak to one person at openreach and it gets sorted but it takes time for them to find the problem and get it sorted bear in mind we only conect 1 person per month and it takes 6 weeks now multiply that by everyone trying to get broadband and the back log is going to be huge this is openreachs fault,and before you all say Orange should stop advertising till it is sorted what would you have done if they had done that early december. we have all been through it that is why we are looking at this site,stop threatening it is a waste of time, ofcom donot listen to single complaints from joe public keep ringing Orange if you want but when you are capable of getting connected to broadband it will happen and it will be nothing to do with the boys and girls in the call centre or any complaints but just youre turn to be engineered :twisted:
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, can't believe it takes this long to be honest, surely it's just the flick of a switch somewhere or pushing a button on a computer.
