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< Livebox Issues? ~ .....its flashing again!

Tinners

Posted: Thu Feb 15, 2007 10:45 pm

Joined: 10 Nov 2006 Posts: 42 Location: Kent

Its me again!
came home today to find the "@" light on the live box flashing, PC was unable to connect,....also calls made to my BT phone are now being routed to my Livebox phone! called help line and thankfully did not get Bombay....helpfull bloke said it was my filters and is going to post a couple of replacements.......I have since found a spare filter, plugged it in but the light is still flashing...has the Livebox gone belly up?
my BT line check was fine,
thank god I still have my AOL account on my spare PC !

_________________
Bah!

OrangeProblems

Posted: Thu Feb 15, 2007 10:45 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Elhana

Posted: Fri Feb 16, 2007 6:41 am

Joined: 11 Apr 2006 Posts: 3394

When the broadband is off the VOIP can't run through the internet connection so the phone works through the BT line instead.

Since it's started flashing does trying it in the test/master socket with any of the filters make any difference?

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oldnick

Posted: Fri Feb 16, 2007 5:04 pm

Joined: 28 Jan 2007 Posts: 145 Location: North Yate

Does your Livebox status show 'PPP servers down'? If so trying connecting with a USB modem (see pervious post). If not, what does the status show?

keith9534

Posted: Fri Feb 16, 2007 7:58 pm

Joined: 24 Jan 2007 Posts: 20

Elhana wrote:

When the broadband is off the VOIP can't run through the internet connection so the phone works through the BT line instead.

When that happens.....who pays for the call?

OrangeProblems

Posted: Fri Feb 16, 2007 7:58 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Elhana

Posted: Fri Feb 16, 2007 11:55 pm

Joined: 11 Apr 2006 Posts: 3394

Thats a tricky question, it gives an indication that you're using the talk service in the beeps when you pick it up so if it doesn't it should mean it's going through the BT line. I have heard of Orange compensating for these calls on occasion but I don't know the details.

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oldnick

Posted: Sat Feb 17, 2007 12:41 am

Joined: 28 Jan 2007 Posts: 145 Location: North Yate

Then what happens? - If you're in luck your livebox will then connect and your service is restored.

Who pays for the call? - Sorry, didn't realise you were on such a tight budget!

The point being that you want to connect to broadband once again. I thought that was why you bothered to post.

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