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< Orange Email Problems ~ Password keeps getting rejected - problem solved.

NuttyTart

Posted: Sat Jan 13, 2007 12:58 am

Joined: 09 Jan 2007 Posts: 7

Instead of having my email on the account as

myname@xxxx.orangehome.co.uk (where xxxx is username)

I changed 'myname' to 'mail' so now it is.....

mail@xxxx.orangehome.co.uk

I pick up all my emails without the password being rejected since I did that.

OrangeProblems

Posted: Sat Jan 13, 2007 12:58 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Elhana

Posted: Sat Jan 13, 2007 8:39 am

Joined: 11 Apr 2006 Posts: 3394

Whatever's infront of the @ should technically make no difference as that's simply used to select which emails to download when it is added to the account name.

_________________

NuttyTart

Posted: Sun Jan 14, 2007 12:49 pm

Joined: 09 Jan 2007 Posts: 7

You're right......it was just coincidence that it stopped.....cos its happening again.

*sigh*

Elhana

Posted: Sun Jan 14, 2007 1:30 pm

Joined: 11 Apr 2006 Posts: 3394

_________________

OrangeProblems

Posted: Sun Jan 14, 2007 1:30 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

AyJaX

Posted: Thu Feb 01, 2007 1:55 am

Joined: 01 Feb 2007 Posts: 1 Location: Wales

Ok I have been looking into this and I have a sugestion/solution!

Load up Outlook and go to Tools->Acount Setings

Once their click on your Orange e-mail account and click 'Repair'

Check the 'Manually configure server settings' then click 'Next'

Then click 'More Settings' then go to the 'Advanced' tab

then change the drop down box next to 'Use the following type of encrypted connection' and change this to 'Auto'

Once done click 'Ok' then 'Next' then 'Finish' then 'Close' then check to see if it worked.

If this does not work check all your POP and SMTP settings and that you have entered them all correctly as this solution should work fine.

I had exactly the same problem as yourself and made this change and now have no problem what so ever!

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