I have been very keen to find out from Orange what their limit is on their 'Unlimited' account. It states nowhere in their FUP or Terms and Conditions that their is a limit and what it is.
I have now had 5 emails from different CS agents confirming the limit is 50GB and this is for downloads. I have advised they notify customers of this limit in their policies. I noticed this still hasn't been done. It would be nice for customers to know there is a lmit on the 'Unlimited' package and what it is.
I set Netmeter to alert me to 50GB usage and have been happily surfing away when i get an email today saying a mistake has been made and it is 30GB and includes up and downloads.
I replied back saying i have 5 email all stating 50GB from different agents. I am sticking with this as I feel 50GB is a fair amount but 30 isn't on an 'Unlimited' package. I am a heavy user with Sky anywhere, streaming, working from home, testing software( work in IT) but try to schedule this in off peak times.
I would be interested if others users could email Orange on this and we can collate our replies.
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