Oh, dear. Last week was going so well and my connection was improving, if not yet totally sorted. However, on Saturday morning my line was down and has remained so ever since. The livebox status says "PPP server down" which is new and clearly indicates an exchange-side problem rather than a line problem.
I haven't bothered to call them yet and don't expect anything to change before Wednesday. Luckily I still have my previous ADSL line to fall back on.
I have had since the 9th December no Broadband between 5.00pm exactly to the second to 10.34pm eactly every night. Obvious something happens at these times and guess what Tech support is f---ing useless sorry for the harshness. Tech say fault on line get BT to check, BT says alls ok, ring back tech 24 hours later as still not working and guess what they have no record of me.
If any one knows why it drops out so precise evey night and its not demand but maybe switching in something maybe LLU .
Don't think that this is a crazy suggestion but is there a house, your house, one nearby ? with christmas lights that are switched on at these times? obviously via a time switch it being so exact. Or a shop with a display sign?
The reason I'm asking is that there have been lots of posts on other forums, ADSLGUIDE being on of them with similar problems and affecting different ISP's it eventualy being found to be own / local / tree / house christmas lights.
It appears that these, especialy the large displays flashing on and off produce localised radio interference, all the wiring for the lights provides a fantastic ariel producing signals that are then picked up by the telephone cables thereby swamping the ADSL signal.
Another option is such as a central heating system, that has developed a minor electrical fault, not enough to prevent it working, coming off and on at these times likewise producing interference, though if you have no problems at weekends, when central heating is on more during the day you can possibly discount this.
An odd one, but not in your case, though it shows how it's not always the obvious and can be a sod to track down, is someone who had disconnections etc but only between dusk and dawn that happened all through the year.
It turned out to be a street light with a faulty circuit causing the bulb to flicker, his telephone lines ran past the lamp, if you walked past the lamp with a portable radio, car radio you picked up a buzzing noise! Yet no one thought of this as the problem. The councill repaired the lamp, next evening no problem and none since
It may be none of these but hope its some lights
Ps. youdon't say if you are connected wired or wirelesly ?
Thanks for the advice but none of the above streets lights and xmas light here are genrally on around 4.00pm and no shops with neons and I said this was fine on the 8th December not next and I do know my local exchange went LLU or should I say enablled but Orange will say nothing and obviously BT hav eno input once LLU in place as the equipment installed belongs to Orange.
Deffo a problem at the exchange needs advice off a Telcoms techie if anys reading.
Oh yes I am on a Speedtouch modem 330 wired running at 1 meg most of the time, changed filters, drivers you name it.
I hate ppp server down it could be anything. Sometimes thankfully switching off the livebox holding down 1 and switching back on and then releasing the 1 button once the Three middle lights come on solid seems to work well. However sometimes very occasionally it doesnt and its a stone cold b---h. Timmo if your connection havs just gone to llu then it gotta be your LLU. The only way to sort this is to log a fault with Orange and keep checking it. You have to keep pushing the fault or you will get nowhere
_________________ ppp_serverdown god damn it i hate it!!!
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Don't think that this is a crazy suggestion but is there a house, your house, one nearby ? with christmas lights that are switched on at these times? obviously via a time switch it being so exact. Or a shop with a display sign?
Re the above post, just had to say a big thanks, been having connection probs for weeks switched off outside xmas lights and "bingo" problem solved.
Cheers
Re the above post, just had to say a big thanks, been having connection probs for weeks switched off outside xmas lights and "bingo" problem solved.
Cheers
This is probably more common than many people expect but because it's not always easy to find and resolve it's assumed to be caused by something else.
off does not hold water. I came from holidays early october and Orange had just switched to LLU in Epsom area.
connections start going off around 5pm onwards, sometimes during the day too. There are no neon lights, christmas lights, boiler activity special 5pm onwards at all.
The problem is, Orange has been allocated a certain amount of bandwidth by BT, but is overselling it to their customers. When people hit the internet at the same time, some get disconnected. I am a 1mbps customer, but have been allocated 2.5mbps instead. There clearly is not enough capacity.
Some isp's only sell the bandwidth they can provide for within their capasity.
I am in the process of COMPLAINING to ISPA and Ofcom, because Orange does not bother answering to my emails. Anyone reading this website knows that it is no point calling them.
off does not hold water. I came from holidays early october and Orange had just switched to LLU in Epsom area.
connections start going off around 5pm onwards, sometimes during the day too. There are no neon lights, christmas lights, boiler activity special 5pm onwards at all.
Sure it is uncommon but still probably more than most people expect. Just remember it doesn't have to be within your household, can be within a couple of houses or more depending on the conditions and devices causing it.
Quote:
The problem is, Orange has been allocated a certain amount of bandwidth by BT, but is overselling it to their customers.
As that'll be a contract between Orange and BT neither side will probably comment on it officially so it hard to know to what degree this effects the service. The majority of ISP's oversell bandwidth simply because customers aren't all on at the same time and those that are don't all fully use the available bandwith.
hey JN you ever heard of a congested exchange? slow speeds possible loss of connection espaciallly dureing peak hours. nothing you can do till BT upgrade ur exchange find an exchange checker tsp ur number in if its congested there should be a date of when its due to be upgraded
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but hope its some lights 
