Same old stories in all these forums, people who getting fob'd off by the dumwits in the tech support section. Must say one thing, there good at passing the book to BT and blame those. First its your settings, then its your equipment i.e extension cables ect, then its your BT box what it plugs into, then its the line, the exchange, the man on street corner smoking his pipe...man.
Ive rang up over 14 times and still no joy. There wanting to send me a speedtouch modem adsl usb which may take 7 working days...all for what? to tell me something else. I told them i have a seperate net gear modem wireless and a voyager adsl usb to try but they still insist on sending cos it gives them 7 more days to think of some other crap to come out with. BT engineer came out, put me new BT box, wire to the main box and outside and line tested from my home right to the exchange and he said " perfecto, no problem from here right to the exchange and inside the exchange "!!!!! how can they turn round and say, it still could be a problem with the exchange....DOH.
Its been tested and passed!!! man above, these guys are really having a laff. ive been on broadband since adsl first came round and never have i experienced such poor broadband service and customer serv. has to be thea worst in the u.k. SORT IT OUT Orange OR THAT CONTRACT IS GETTING RAMMED UP YOUR REAR GUARD!!!
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