Now here's a good thing.
Get an email saying I can view my latest statement online - go to the members centre, log in, and I get "error 13e101 We were unable to retrieve you invoice information. Please try again in a while"
Called the customer service number, lady said - "Hold on - I'll look up that error message" - I'm p*****g myself laughing at this stage becuase my experience of their customer service previously would suggest that there's 0% probability of this - andm, sure enough "Oh - I don't know about that error message, sorry. I suggest you call technical support"- She even gave me a password - which didn't work - too old. I rang the tech support number to be told - " Yes the system's down" - NO s**t SHERLOCK! - Me: "Any idea when it'll be up again? - I rather need the invoices to claim as expenses" - Him: " No, sorry, try again later" .
CRAP COMPANY CRAP SERVICE - LEAVE IF YOU CAN!
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
