[I searched the forum to try and find if others had already posted this issue, obviously I didn't find the problem/answer. If this is previously discussed please link me and accept apologies for duplication.]
Is anyone having this problem:
https://membercentre.orange.co.uk asks for email address and password - give it the email address and password only to be told, We didn't recognize your email address or password. Please try again.
For those opting for submit the right username and password as the solution to my problem I should point out that if I go to http://orange.co.uk/ and enter the exact same details into the your email login box I can sign into email account -- so please try again.
The email address is a @fsnet.co.uk variety. I used to be able to sign into the member centre just after the change to Orange - haven't tried in a while. Any suggestions on what information needs to go in this login box (I've tried as per email account, member@ as per master account, without the @ and all that goes before as per old usernames, and even tried feeding it the .fsnet.co.uk@fs details as per used on router. So I've given it correct info from what it is asking for - and all possible variations I can think of - on the basis they aren't being accurate enough in what they are asking for.
Really don't much fancy dealing with customer support :-/ ... if it comes to that I guess I 'll just get a MAC code and leave them. Not paying all but £28 a month for this...
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