The letter didn't give us a warning it was an immediate cap in the evenings. We got no warning. And I only downloaded f***ing 5.3GB! got the letter about a month or so ago so the cap should be taken off soon. and in the evenings the IP profile changes to 500k.
WHAT THE HELL?!?! Just did another test at www.speedtester.BT.com and my IP profile has gone down to 2000k?! it was 7150k yesterday!
Quote:
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
1867 Kbps
0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1867 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Download speed achieved during the test was - 1676 Kbps
For your connection, the acceptable range of speeds is 576-600 Kbps.
Additional Information:
Assured Rate IP profile on your line is - 600 Kbps
If you have an NTE5 main BT socket ( http://www.kitz.co.uk/adsl/soc...ket.htm ) then plug the router into the test socket behind the faceplate and take the stats and BT speedtester from there.
It looks like there is noise interference on your line.
Hmm think I am gonna leave it for the 5 days you mentioned earlier and just test it every day. I think it's most likely the line recovery stabalization thingy.
In regards to your email about the broadband speeds you are currently
getting, I have checked my systems and it shows that the downstream is
7150kbps. We will always do our best to ensure you can achieve this
speed; but there are a number of factors that determine what your actual
speed will be. These are, the length of your phone line to the exchange
– in general, the longer the line, the slower the speed. The length and
quality of any extensions in your home – try connecting to your BT
master socket to get the fastest, most reliable connection and any
interference or noise on your line – make sure that you've filtered all
equipment on your line, eg digital TV services, burglar alarms and
telephones. Try unplugging all equipment on your line to see if your
connection speed improves.
If you require any more help or information in regards to your speeds
then you can contact our Technical Support team on the number below who
will be able to assist you with any queries.
If you have any further queries then please do not hesitate to get in
contact with us again.
Kind Regards
Becky
Broadband Support
REF:WOOBB
Quote:
Thank you for your email.
I have checked all of our systems and I can confirm that you are only
able to receive two meg down your line. If we was to send a regrade for
your line you would receive a lower speed.
I hope you can accept my sincere apologies for the inconvienece.
If you have any further queries then please do not hesitate to get in
contact with us again.
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