In order to set up my Netgear I had to fisrt access it from ethernet, it would not accept first set up from wireless.
Have you checked inboard help files or online trouble shooting?
Issues I have encountered is that WEP doesn't want to work at all and WPA works sometimes and other times kicks me off even with the password in the keychain.
I have opted for MAC codes instead. Each machine has a unique MAC code and you can tell the wireless modem router to only allow the machines whose MAC codes you've added. I also have it set up to keep a log of any hacking/leaching attempts. So far, none.
You need to ensure you have your MAC preferences set up so it knows your using Airport. Although for intial set up it needs to be pointing to ethernet.
On a side note, if your using anything other then the hardware Orange supply they won't support you, I say this from experience and generally you'll likely to know more than them anyway.
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