That hole MTU and RWAIN thing didn't quite work out as I hoped it would.
An Update: Orange did try to call me earlier but I was out, so I called them back. Customer support got me no where, so I phoned cancellations and went through asking for my MAC key, refunds etc.. The woman on the other end (I think I got threw to the Scotland call centre) said that I cant give you a refund as you'll getting a month free . After telling her I was only getting a month free as a goodwill gesture for the problems, she just wasn't taking it and I asked to talk about my line test. I was put threw to some guy who sounded drunk who said "the line test came back ok, and if you can access some sites, its your problem". I hanged up.
I phoned up cancellations again and was put threw to a woman, who I asked to put me threw to David (who I had yesterday who seemed to be the only one who cared), who was conveniently sat next door to my agent. I told him if I changed my servers to OpenDNS I could access 99% of the web. He then went to say it was in fact my problem. I told him if he had heard of this site, he sounded puzzled and said no, and then said I'm not trained on the technical stuff much, and asked a techie about it who said its got to be my router.
He said as I'm using my own router, they cant do much. He said I can send out one of our routers free of charge and see what happens then. It will take about 3 - 5 days to arrive, apparently.
I'm presuming this router will tell me to use pppoa, which will get me back to only being able to access about 2% of the web, since I changed it to pppoe.
I have the same problem, only just started today though. I have stupidly started to tweak these MTU settings etc, but have no idea what it's doing. Hopefully by the end of tomorrow it is sorted, or I may have to look into going to another ISP. So many issues with Orange. Can it be THAT hard to provide a stabler connection to all sites?
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum