they should really take that crap off their website about taking up to 10 working days to process an upgrade rrequest
10 days? more like 10 weeks+ IF ur lucky
Usually it's about 10 days, thats assuming everything goes smoothly. Something goes wrong, then it gets messy.. Think car crash
10 WORKING days is the time advised and agreed between Wanadoo and BT I believe.. Though if the CEO would like to correct me, I've love to be
I have just been advised that it can take up to 10 working days from changing packages (i'm now on the broadband plus after BT tells me I can get between 6.5 and 8, I live 500 metres from the exchange), so I need to wait until next Thursday/Friday to see if the speed increases....
Up until now, I've found the service from wanadoo to be good, and considering I live in Milton Keynes where despite being a "town of the future", up until now broadband availabilty has been patchy...
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