I have just received a replacement livebox due to the old one breaking down. During the interim, I used a Netgear DG845G router. However, now the replacement livebox has arrived, I find that the Netgear router consistently connects at a faster speed that the new livebox. With the livebox I'm getting 3328 Kbps, but with the Netgear I get more like 9000. If it wasn't for the second phone line on the livebox, I'd drop it immediately! Anyone got any ideas why this might be happening?
The Netgear is connecting more correctly for the SNRM and attenuation but I would expect a connection speed of nearer 21000kbps especially on a 3dB Target SNR.
If you're on a non-LLU ADSL2+ connection then run this test :
No not that data....I mean the data regarding the IP Profile etc.
That's very strange if you've not tweaked the SNR because the downstream is very, very low and if anything on your length line I would expect it to be greater than 6dB.
Run www.speedtester.BT.com again and copy+paste the whole page of data (delete any personal detail eg phone number....not sure if it shows that)
Do you have any extension boxes hard-wired from the main BT socket ?
1. Best Effort Test: -provides background information.
Download Speed
3323 Kbps
0 Kbps
4000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 3323 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :4123 Kbps(DOWN-STREAM), 651 Kbps(UP-STREAM)
IP Profile for your line is - 3637 Kbps
>Upload speed achieved during the test was - 536 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 651 Kbps
Now, the Netgear DG834G;
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
12066 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 12066 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :16071 Kbps(DOWN-STREAM), 1099 Kbps(UP-STREAM)
IP Profile for your line is - 14178 Kbps
>Upload speed achieved during the test was - 914 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1099 Kbps
I do have a BT socket like in the image you linked to. However, the routers are being plugged in to an extension socket that is hard wired out of that box (i.e., not a plugged in extension cable).
That's very strange getting 2 different IP Profiles on the same incoming line I think that Livebox is faulty.
You need to do the same tests using the test socket which you'll find behind the lower half of that NTE5 main socket faceplate. If you remove the 2 screws and gently pull the lower half away from the back box, you'll see the test socket inside.
Plug a filter into it then plug the Livebox in first then the Netgear.
Also take a look at the page link below and if there are any connections attached to anything other than no. 2 and no. 5 then gently ease the wires off the connectors from both the main socket and all the extension boxes making sure than none of those removed can make contact with any of the metal parts within the sockets.
Thanks for the info, I'll try using the test socket and see what happens.
If it wasn't for the second line thing with the livebox, I'd just chuck the router in the bin! Is there anyway I can replicate the second line feature with my netgear router? Some sort of adapter maybe?
I've never used a Livebox but most if not all routers can be bridged.
So effectively you use the Livebox only as a modem (i.e. it's plugged into the phone socket first) then connect the Netgear to the Livebox but use the Livebox for the 2nd line.
You may need to search this forum to confirm that this is possible because I know the Liveboxes do have some unique peculiarities.
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