It was a fluke. been having problems with Orange broadband all day and yesterday. Just got off phone with them for 2nd time.. first time I had to tell the ********* because after listening to ***** music for 15mins i did not have the patience for a strong accent , an havin him to repeat himself 3times to try an make sense of what he was saying.
This ****** spoke more clearly.. but i srsly doubt hes gonna ring me back.
5hrs and no reply to 2emails. This costumer service **** blows. o2 (now Sky) are ***** amazing compared.
**** EDITED BY admin **** Please do not use offensive language on the forum.
Here is the evidence guys. Just moved to <a href="http://btbb.at/theside?LID=21">BT</a> today. Ping low downloads up and online gaming back to the good old days of lag free.
i Stongly suggest any one who plays online games to move now to <a href="http://btbb.at/theside?LID=21">BT</a> or another ISP. It will be totally worth your while.
Thanks for nothing <a href="http://www.maccodes.co.uk" target="MAC">Orange</a>.
Nice...how must hassle was it to swap to BT? how long did it take you and how long were you offline?
Nice...how must hassle was it to swap to <a href="http://btbb.at/theside?LID=21">BT</a>? how long did it take you and how long were you offline?[/quote]
Its no hassle what-so-ever. You can go online or phone BT, i did the latter, and sort out you package for broadband and telephone within minutes with a UK located call centre, with people who have English as a first language.
The Home hub and phone etc took about 10 days to come but the guy on the phone dd say there was a small back log and they usually take 5 working days. They swap your braodband over, providing they have the MAC code from you, the same day you recieve the Hom hub. They do say it may take up to midnight the day you get connected to BT for the internet to work but mine took a few hours.
The process is so simple and the staff you can understand and are helpful, not like the Orange call centre.
My broadband connedtion is awesome now. No massive differences in Ping and downloads any more, even at peak times, and online gaming is perfect, no lag whatsoever and full green bars (on Modern warfare 2)
Switch to BT now if you online game, i dont know why i didnt do it earlier.
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