More than i was expecting!!
More thatn happy with the result, just hope it keeps like this, even if it drops to around 5mbs i will still be happy with that,
Just thought i would let you all know.
Any more problems and i will be back...........
http://www.speedtest.net/resul...195311.png
Speed test done today ( Getting even slower )
Hi. all
It has been a while since my last post about the slow (very very slow broadband).
This problem has been going on now since June 15 this year, contacted the broadband help team and a line test was started.
Told i would need to install a iPlate to reduce noise on the line, this i did and was re-embursed with the cost by Orange £10.00.
Changed all the filters in the house, and low and behold speed increased.
Only get a max of 4.12MB but it was steady, but this only lasted for 1 week and ever since then speed has been below 1MB.
After numerous calls to the helpdesk and mails to the exec team at Orange headquarters, more line tests and only to be told that it was a line fault.
They were going to fob me off by getting me to call out a BT engineer at my cost but i was not having that.
More calls to the helpdesk and mails to exec.
Now they say the fault is at their end and test will be done over the next few days an i will have to wait for an update!!!!
What is this DLM that they keep going on about? they did explain, but why put me on this as it casues more problems.
I was on ADSL2 this changed to ADSL2+ and ever since then i have had nothing but trouble (june 15th 2010).
Has anyone else had this prob and when or how long to sort it out.
Hi. all
Have now installed a new LIvebox supplied by Orange.
Fault still ongoing, but speed increased from 0.87 to 2.3MBS for two days then low and behold, dropped again, averages around 0.80KBS.
Also the connection has dropped a couple of times, (never happened before).
I give up, seriously thinking of moving provider, 4months of nothing but faults.
AARRRRRGGGHHHH......
I had always had a broadband download speed of between 3.5meg and 4meg for my first two years with Orange Broadband; but in June 2010 I experienced a period of Three weeks or so with regular download speeds of less than 0.5meg.
Endless phone calls to Orange and landline checks did not solve my problem. Then it just corrected itself when I’d given up hope.
In September 2010 my problem returned - back down to speeds of less than 0.5meg for about 2 weeks.
An Orange technical guy told me to leave the LIVEBOX powered up for at least 5 days so that their Fault management team could check it.
After another week or so my download speed was back up to 3.5meg.
A guy from Orange’s FAULT MANAGEMENT TEAM (telephone: 01709 481900) phoned me to explain that the reason my regular download speed was dropping to 0.5meg for periods of weeks at a time is as follows:
Orange phone line software, the Dynamic Line Management system, which checks the ‘line to router’ path stability automatically, at irregular intervals (presumably days or weeks apart), will reduce the speed assigned to the landline’s IP PROFILE if the router (LIVEBOX) is turned off when a dynamic line check is made.
When this occurs, the change in the landline’s profile will also reduce the LIVEBOX’s Attainable download rate accordingly and both will stay at this low speed until the Dynamic Line Management software checks your set-up again.
It would appear that there is no identifiable pattern as to the frequency with which the Dynamic Line Management software checks the ‘line to router’ path.
I used to turn my LIVEBOX off every night but if this info is correct (I’M NOT GUARANTEEING IT IS), it seems that the only solution is to leave the LIVEBOX powered up all of the time; which is what I am doing.
Joined: 13 Nov 2009Posts: 408Location: South East Essex
0range have categorically stated to me that powering off an ADSL router will not affect the DLM. I can vouch for this as my Netgear is frequently powered off and there's been no detrimental effect to my line speed of 16+meg.
In my numerous emails and phone calls to Orange techies about my periods of sub 0.5meg download speeds, all of their replies, except the one about ‘dynamic line management’, amounted to nothing more than them scratching their heads; and while I was very dubious about that one vaguely plausible theory, I have nothing else to go on.
I’d be grateful, if you could let me know any ideas you have on more likely causes of these slow periods of weeks at a time (sub 0.5meg every day) alternating with normal periods of months at a time (3.5meg every day).
Joined: 13 Nov 2009Posts: 408Location: South East Essex
The first thing to say is that you're on the best profile that 0range can provide, namely an SRNM of 10dB.
Secondly you should be currently getting at least an additional meg on your download with an attenuation of 46dB.
Something is clearly giving the router severe problems making a decent connection.
Is the router connected to the master phone socket or by a phone extension?
Is the router near to any other electrical equipment that might generate a magnetic field - speakers , power supplies etc.
If it's in the master socket and you've got one that's got a split faceplate try removing that & connecting the router directly to the test socket inside the master connection.
Hopefully Borednow will see your posts as he's pretty hot on this type of problem.
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