I recently purchased an Apple Airport Express and it won’t connect with my Orange Livebox. I doubt it’s a reception problem as it won’t even connect line-of-sight in the same room. I’ve tried it both in and out of paring mode and no luck….any ideas?
Sorry to read of your problems. I work for Orange and may be able to help.
If you can email your landline number/broadband account number and best contact number to customer.services@orange.co.uk, I'll give you a ring to discuss.
So I can pick up your mail quickly, please add 'Jonathan Orange Response' in the first line.
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