Same here , timeouts, disconnects, usless tech support, usless service. almost 3 weeks into the problem now. hopefully it will last the 30 days so I can end the contract without paying any penalties.
In my view Orange is not equipped on ALL fronts to be an ISP.
They shoudl stick to mobiles.
I have just this minute switched to o2 (now Sky)'s ADSL 2+ service and the browsing speed is absolutely lightening. I click on a link and within a milisecond the next screen is there. Its quicker than some of my customer networks all for £7 a month!
Download speed 81 Kbps
Upload speed 380 Kbps
QOS 16 %
RTT 283 ms
Max Delay 1843 ms
Avg Delay 251 ms
Max Bandwidth 5200 Kbps
Route Speed 1852 Kbps
Forced Idle 73 %
Route Conc 63.9
Download test s
Upload test s
Download speed 5306 Kbps
Upload speed 697 Kbps QOS 99 %
RTT 20 ms
Max Delay 82 ms
Avg Delay 2 ms
Max Bandwidth 5360 Kbps
Route Speed 26214 Kbps
Forced Idle 0 %
Route Conc 1.0
Download test s
Upload test s
Test Details Server Result Ideally Units
1 Ping times to UK servers demon.net 19.3 30 ms
1 Ping times to UK servers demon.net 19.5 30 ms
1 Ping times to UK servers broadbandspeedtest.co.uk 16.8 30 ms
2 Ping times to European servers apache.oss-mirror.org -1 50 ms
2 Ping times to European servers apache.scarlet.be 37.8 50 ms
2 Ping times to European servers apache.belnet.be 28.3 50 ms
3 Ping times to east-coast USA servers apache.seekmeup.com 117 120 ms
3 Ping times to east-coast USA servers apache.mirror99.com 126.5 120 ms
3 Ping times to east-coast USA servers mirror.cc.columbia.edu 91.3 120 ms
4 Ping times to west-coast USA servers vancouver.ca 160.3 160 ms
4 Ping times to west-coast USA servers axint.net 163.5 160 ms
4 Ping times to west-coast USA servers apache.cs.utah.edu 180 160 ms
5 Download speeds from UK servers smudge-it.co.uk 4549 512 Kb/s
6 Upload speeds to the Speed Test Server broadbandspeedtest.net 449 256 Kb/s
7 Packet loss en route to a UK server mirrors.dedipower.com 0 0 %
7 Packet loss en route to a UK server demon.net 0 0 %
Here are my old ones:
Test Details Server Result Ideally Units
1 Ping times to UK servers demon.net 19.3 30 ms
1 Ping times to UK servers demon.net 19.5 30 ms
1 Ping times to UK servers broadbandspeedtest.co.uk 16.8 30 ms
2 Ping times to European servers apache.oss-mirror.org -1 50 ms
2 Ping times to European servers apache.scarlet.be 37.8 50 ms
2 Ping times to European servers apache.belnet.be 28.3 50 ms
3 Ping times to east-coast USA servers apache.seekmeup.com 117 120 ms
3 Ping times to east-coast USA servers apache.mirror99.com 126.5 120 ms
3 Ping times to east-coast USA servers mirror.cc.columbia.edu 91.3 120 ms
4 Ping times to west-coast USA servers vancouver.ca 160.3 160 ms
4 Ping times to west-coast USA servers axint.net 163.5 160 ms
4 Ping times to west-coast USA servers apache.cs.utah.edu 180 160 ms
5 Download speeds from UK servers smudge-it.co.uk 4549 512 Kb/s
6 Upload speeds to the Speed Test Server broadbandspeedtest.net 449 256 Kb/s
7 Packet loss en route to a UK server mirrors.dedipower.com 0 0 %
7 Packet loss en route to a UK server demon.net 0 0 %
Transition to 02 was very smooth. Downtime was only about 20 minutes although the service was up and running before 02 let me know. THey dont use usernames and passwords in their routers so its a lot easier.
Test Details Server Result Ideally Units
1 Ping times to UK servers mirrors.dedipower.com 53.5 30 ms
1 Ping times to UK servers demon.net 127 30 ms
1 Ping times to UK servers bris.ac.uk 121.3 30 ms
2 Ping times to European servers apache.oss-mirror.org -1 50 ms
2 Ping times to European servers apache.belnet.be 127.5 50 ms
2 Ping times to European servers mirror.eunet.fi 99.3 50 ms
3 Ping times to east-coast USA servers mirror.cc.columbia.edu 188 120 ms
3 Ping times to east-coast USA servers mirror.candidhosting.com 172.8 120 ms
3 Ping times to east-coast USA servers signal42.com 243 120 ms
4 Ping times to west-coast USA servers download.nextag.com 199 160 ms
4 Ping times to west-coast USA servers muug.mb.ca 262 160 ms
4 Ping times to west-coast USA servers mirror.stanford.edu 301 160 ms
5 Download speeds from UK servers mirror.public-internet.co.uk 1408 512 Kb/s
6 Upload speeds to the Speed Test Server broadbandspeedtest.net 196 256 Kb/s
7 Packet loss en route to a UK server mirror.public-internet.co.uk 2 0 %
7 Packet loss en route to a UK server mirrors.dedipower.com 2 0 %
Firstly can I say that NOT for a moment am I sticking up for Orange in any way but...
For a week or so I've been having horrendously connections. I noticed this morning though that p2p, email and ftp were all running a fair speed and just http was slow. I checked another machine (I have a small network) and it ran normally.
Anyway, after a lot of prodding and swearing I traced what I think is the problem to Blue Coat K9 internet filtering software as after I uninstalled it and rebooted the machine the problem was gone.
As I said it's not a solution for everyone but it certainly helped here,
There are currently 2 other factors that may be influencing internet performance, universities finished up on 19th and 3 out 4 communication cables have been severed in the Med. curtailing phone/internet to/from Asia.
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